Community Marketing Agent, Sports Illustrated Resort
About The Position
The Community Marketing Agent works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. This sales-based role involves face-to-face conversations with prospective customers and sharing information about the vacation club experience. The agent invites and incentivizes guests to attend vacation ownership presentations. The role spends approximately 80% of its time greeting, presenting to, and incentivizing prospective customers to attend a sales presentation in accordance with company policies, compliance standards, regulatory requirements, and performance goals. Approximately 20% of the role involves attending scheduled training sessions and department meetings, keeping current on marketing materials and industry trends, and setting and reviewing performance goals. The position requires no travel outside the home site's area. Associates must be able to work in a team environment within a shared space and use general computer tools and smart devices.
Requirements
- High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation.
- Screen and qualify potential customers according to company guidelines.
- Make sales-tour reservations and collect required deposits.
- Conduct customer outreach in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
- Attend scheduled training sessions and department meetings.
- Stay current on marketing information, materials, and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, depending on position
- Parental leave, depending on position
- Holidays, depending on position
- Paid volunteer time through Wish Day at an approved organization
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
