Community Marketing Agent, Sports Illustrated Resort
About The Position
The Community Marketing Agent works with popular local attractions, such as malls or theme parks, and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations. In this sales-based role, the agent engages in face-to-face conversations with prospective customers, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership presentations. The role requires maintaining production standards and following company policies, compliance standards, and regulatory requirements. The agent spends approximately 80% of their time greeting, presenting to, and incentivizing prospective customers, and 20% attending training and department meetings, keeping current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site's area.
Requirements
- High school diploma or equivalent is required; experience equivalent to this education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required.
- One to three years of sales and/or marketing experience is preferred but not required.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Maintain minimum performance goals and production standards.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information and materials and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical, dental, and vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, parental leave, and holidays, depending on position
- Wish day paid time to volunteer at an approved organization
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
