Marketing Agent, In House(Floater)
About The Position
The Marketing Agent conducts in-person marketing with prospective and/or current owners at the company’s resorts and schedules guests to meet with a representative for a presentation. The role serves as a professional brand ambassador, works with resort staff to obtain guest arrival information, and encourages qualified prospective customers to attend a sales-preview tour. The position requires meeting production standards and following company policies, compliance standards, and regulatory requirements. The role spends approximately 80% of its time greeting, presenting to, and incentivizing prospective customers to attend a sales presentation, and 20% attending training and department meetings, keeping current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.
Requirements
- High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of the education requirement.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required.
- 1 to 3 years of sales and/or marketing experience is preferred but not required.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Partner with resort staff to receive arrival sheets of guests checking in.
- Greet, present, and incentivize prospective customers to attend a sales-preview tour or presentation.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Conduct marketing in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information, materials, and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time to volunteer at an approved organization of your choice (Wish Day)
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
- Depending on position, paid time off, parental leave, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
