Marketing Administrator

Sika•St. Louis, MO

2d•Onsite

About The Position

Serve as a key liaison between customers (product users and specifiers), product distributors, manufacturer representatives, and internal departments to support sales operations, marketing fulfillment, and customer service. This role ensures accurate product selection and pricing, timely order processing and delivery, effective communication, and high-quality support of sales and marketing initiatives to drive successful sales outcomes.

Requirements

High school diploma required, some college preferred.
2+ years of customer service, sales support, or related experience.
Experience with Microsoft Office, CRM systems (Salesforce) and SAP strongly preferred.
Strong communication, organization, and problem-solving skills with high attention to detail.
Ability to lift up to 50 lbs. and perform physical tasks as needed.

Responsibilities

Manage daily operations of the Marketing Fulfillment Center, including assembly, organization, and distribution of product samples and literature.
Maintain inventory levels, monitor usage trends, and proactively address material shortages.
Process and prioritize requests for samples and marketing materials, ensuring timely and cost-effective shipping.
Ensure all materials are accurately labeled, organized, and easily accessible to support team continuity.
Continuously evaluate and improve workflows, processes, and fulfillment efficiency.
Utilize systems (CRM, SAP, shipping platforms) for order entry, tracking, reporting, and database management.
Support sales efforts by preparing quotes, processing orders, and coordinating with internal teams on delivery and logistics.
Provide administrative support, assist with special projects, and collaborate cross-functionally to meet business objectives.