Market Vice President - Central PA Staffing Industry Experience required

Employbridge Career•Mechanicsburg, PA

About The Position

The Market Vice President (MVP) leads market operations, drives profitable growth, and delivers strong client and employee experiences. The role oversees sales, recruiting, and operations teams, providing strategic leadership to achieve business objectives, expand market share, strengthen customer partnerships, and maintain strong financial results. The MVP also develops talent, drives operational excellence, and fosters a high-performance, inclusive culture. The MVP is responsible for client relationships at both site and area levels, regularly meeting with clients to manage relationships proactively and address challenges. The role leads day-to-day team communication, coaching, and development to ensure service levels and performance metrics are met, while modeling the company’s core values and maintaining client satisfaction through Quality Business Reviews. The MVP implements profitable sales-growth strategies, oversees order management and recruiting processes, and ensures branches maintain staffing levels ahead of high-demand periods. The role develops area operations plans, tracks results, oversees operational and financial processes, reviews reporting and budgets, and creates data-driven action plans. The job description identifies Central PA as the location, but also states that the candidate must be Houston based.

Requirements

At least five years of progressively responsible experience in staffing operations, including successful large, multi-site responsibility.
A proven record of driving strong performance and key field operations metrics.
Experience building talent, leading teams, training talent, affecting change, and exceeding expectations.
Experience developing profitable sales growth by managing and developing a sales team, including establishing and managing KPIs and SLAs.
Effective written and oral communication with all organizational levels, in one-on-one and group presentation settings, both virtually and in person.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, and ability to learn new software.
Ability to respond quickly to changing priorities.
Comfort using technology to communicate and support decision-making.
Must be Houston based.
Staffing industry experience required.

Responsibilities

Manage customer and client relationships at the site and area levels through consistent meetings and proactive issue identification.
Communicate with, coach, and develop teams to meet service levels and performance metrics.
Model the company’s core values and hold the team to customer-centric service standards.
Maintain client satisfaction through regular Quality Business Reviews, attending in person for larger clients and problematic accounts.
Implement strategies for profitable sales growth through client acquisition and penetration.
Oversee order management, applicant generation, database and assignment utilization, candidate funnel yield, and the associate lifecycle from engagement through retention.
Ensure branches have consistent recruiting strategies and achieve and maintain staffing levels ahead of high-demand periods.
Create area operations plans, track progress against goals, and adjust plans as necessary.
Oversee safety protocols, time collection, accurate payroll, order-to-cash processes including billing, invoicing, and cash applications, and issue resolution.
Review financials, reporting, budgets, and data management across multiple platforms and channels, and create data-driven action plans.