Merrill Market Supervision Manager

Bank of America•Melville, LA

8d•$115,000 - $160,000•Onsite

About The Position

The Market Supervision Manager (MSM) supports Merrill Wealth Management Market Executives with delegated compliance, administrative, and business functions tied to their managerial and supervisory responsibilities. As a member of the Market Leadership Team, the MSM contributes to business objectives and market profitability by influencing Financial Advisor business practices to minimize regulatory, financial, and reputational risk and by proactively managing and mitigating risk. The role also supports client service and business growth by ensuring Financial Advisors are properly licensed, responding to regulatory inquiries, and resolving client concerns or complaints. The MSM manages day-to-day needs for Financial Advisors and parent and associate offices, monitors advisor and client activity—including financial transactions—and promotes compliance with firm and regulatory requirements. The position coaches Financial Advisors, Client Associates, and other market personnel on policies, procedures, and sound business practices. The MSM generally works independently or with minimal guidance, while keeping the Market Executive and Division Supervision Executive informed of significant matters and determining when direct Market Executive involvement is needed. The role is based in an office-oriented culture, with attendance requirements subject to role-specific considerations. The position is first shift and scheduled for 40 hours per week. The annual salary range is $115,000–$160,000, with the offer determined by experience, education, and skill set. The role is eligible for an annual discretionary incentive plan and company benefits, including paid time off and employee resources and support.

Requirements

Currently hold SIE, Series 7, Series 66 (or Series 63 and Series 65), and Series 9 and Series 10 (or Series 8), or equivalent licenses.
Series 3 and Series 31 licenses, if warranted.
Minimum of 5 years of professional experience.
Demonstrated ability to manage risk and make sound decisions, supported by a deep understanding of industry regulations, supervisory requirements, policies and procedures, wealth management concepts, and financial services products.
Ability to address client needs and concerns and coach Financial Advisors to align suitable, controlled solutions with client goals.
Strong understanding and appreciation of the client-centric strategy.
Strong interpersonal skills for coaching Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation.
Strong analytical skills, including identifying trends and root causes and implementing improved processes to mitigate risk.
Demonstrated effective leadership through clear communication and collaboration, and sound decisions made with courage and conviction.
Strong time-management and organizational skills, with the ability to prioritize appropriately.

Nice To Haves

Bachelor’s degree or equivalent work experience.
Market Supervision Manager experience or completion of Merrill’s Office Management Team Associate Development Program.

Responsibilities

Manage delegated compliance, administrative, and business functions related to the Market Executive’s managerial responsibilities for parent and associate offices.
Work independently or with minimal guidance, keep the Market Executive informed on significant matters, and determine when the Market Executive should be directly involved.
Monitor advisor and client activity, including financial transactions, for compliance with firm and regulatory requirements and to minimize risk.
Coach advisors in supporting company strategy and growing their businesses.
Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practices, and market personnel conduct.
Manage day-to-day Financial Advisor business needs while ensuring adherence to bank compliance policies and procedures.
Coach Financial Advisors, Client Associates, and other market personnel to promote adherence to policies and procedures related to sales-practice conduct.
Partner with Financial Advisors, Client Associates, and other market personnel to manage risk in business growth initiatives and ensure alignment with the bank’s enterprise risk appetite.
Ensure Financial Advisors are properly licensed, respond to regulatory inquiries, and resolve client concerns or complaints.