Merrill Market Supervision Manager

Bank of America • Greensboro, NC

1d • Onsite

About The Position

The Market Supervision Manager (MSM) supports Merrill Wealth Management Market Executives with delegated compliance, administrative, and business functions for parent and associate offices. As a member of the Market Leadership Team, the MSM helps advance business objectives and market profitability by influencing Financial Advisor business practices to reduce regulatory, financial, and reputational risk and uphold the Firm’s reputation. The role protects the Firm, supports business growth, and serves clients through proactive risk management.

The MSM works independently or with minimal guidance, keeping the Market Executive and Division Supervision Executive informed of significant matters and determining when the Market Executive should be directly involved. The role monitors advisor and client activity, including financial transactions, to ensure compliance with Firm and regulatory requirements. The MSM also supports day-to-day advisor business needs, ensures proper licensing, responds to regulatory inquiries, resolves client concerns or complaints, and coaches advisors and market personnel.

Requirements

• Currently hold SIE, Series 7, Series 66 (or Series 63 and Series 65), and Series 9 and Series 10 (or Series 8), or equivalent licenses.
• Series 3 and Series 31 licenses, if warranted.
• Minimum of 5 years of professional experience.
• Demonstrated ability to manage risk and make sound decisions, with a deep understanding of industry regulations, supervisory requirements, policies and procedures, wealth management concepts, and financial services products.
• Ability to discuss client needs and concerns and coach Financial Advisors to align suitable, controlled solutions with client goals.
• Deep appreciation and understanding of the firm’s client-centric strategy.
• Strong interpersonal skills to coach Financial Advisors in mitigating risk through segmentation, disciplined investment practices, and documentation.
• Strong analytical skills to identify trends, root causes, and effects, and implement improved processes to mitigate risk.
• Effective leadership demonstrated through clear communication, collaboration, and sound decision-making.
• Strong time-management and organizational skills, including the ability to prioritize appropriately.

Nice To Haves

• Bachelor’s degree or equivalent work experience.
• Market Supervision Manager experience or completion of Merrill’s Office Management Team Associate Development Program.
• Skills in decision-making, influence, negotiation, problem-solving, risk management, adaptability, business acumen, collaboration, oral communication, relationship building, business operations management, client solutions advisory, planning, talent development, and written communication.

Responsibilities

• Manage delegated compliance, administrative, and business functions related to the Market Executive’s managerial responsibilities for parent and associate offices.
• Keep the Market Executive informed about significant matters and determine when direct Market Executive involvement is appropriate.
• Monitor advisor and client activity, including financial transactions, for compliance with Firm and regulatory requirements and to minimize risk.
• Coach advisors in supporting company strategy and growing their businesses.
• Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practices, and market personnel conduct.
• Manage day-to-day Financial Advisor business needs while ensuring adherence to bank compliance policies and procedures.
• Coach Financial Advisors, Client Associates, and other market personnel on adherence to policies and procedures related to sales-practice conduct.
• Partner with Financial Advisors, Client Associates, and other market personnel to manage risks associated with business growth initiatives and ensure alignment with the bank’s enterprise risk appetite.
• Ensure Financial Advisors are properly licensed, respond to regulatory inquiries, and resolve client concerns or complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed