Merrill Market Supervision Manager

Bank of America•New York, NY
•$115,000 - $160,000•Onsite

About The Position

The Market Supervision Manager (MSM) supports Merrill Wealth Management Market Executives with delegated compliance, administrative, and business functions for parent and associate offices. As a member of the Market Leadership Team, the MSM contributes to business objectives and market profitability by influencing Financial Advisor business practices to minimize regulatory, financial, and reputational risks. The role involves independent work or work with minimal guidance, while keeping the Market Executive and Division Supervision Executive informed of significant matters and determining when direct involvement by the Market Executive is needed. The MSM monitors advisor and client activity, including financial transactions, to help ensure compliance with firm and regulatory requirements. The role also supports advisor licensing, responds to regulatory inquiries, resolves client concerns or complaints, and coaches advisors to support company strategy and grow their businesses. The position is based at the specified New York office; Merrill describes its culture as in-office, subject to role-specific flexibility and workplace policy.

Requirements

  • Currently hold SIE, Series 7, and Series 66 (or Series 63 and Series 65), plus Series 9 and Series 10 (or Series 8), or equivalent licenses.
  • Hold Series 3 and Series 31 licenses if warranted.
  • Minimum of 5 years of professional experience.
  • Demonstrated ability to manage risk and make sound decisions, supported by a deep understanding of industry regulations, supervisory requirements, policies and procedures, wealth management concepts, and financial services products.
  • Ability to speak in terms of client needs and concerns and coach Financial Advisors on aligning suitable, controlled solutions to client goals.
  • Deep appreciation and understanding of the client-centric strategy.
  • Strong interpersonal skills to coach Financial Advisors on mitigating risk through segmentation, disciplined investment practices, and documentation.
  • Strong analytical skills, including the ability to identify trends and root causes and effects, and implement improved processes to mitigate risk.
  • Demonstrated effective leadership through clear communication and collaboration, making sound decisions with courage and conviction.
  • Strong time-management and organizational skills, with the ability to prioritize appropriately.

Nice To Haves

  • Bachelor’s degree or equivalent work experience.
  • Market Supervision Manager experience or completion of Merrill’s Office Management Team Associate Development Program.

Responsibilities

  • Manage delegated compliance, administrative, and business functions related to the Market Executive’s managerial responsibilities for parent and associate offices.
  • Work independently or with minimal guidance, keep the Market Executive informed on significant matters, and determine when the Market Executive should be directly involved.
  • Monitor advisor and client activity, including financial transactions, to ensure compliance with firm and regulatory requirements and minimize risk.
  • Coach advisors in supporting company strategy and continuing to grow their businesses.
  • Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practice activities, and market personnel conduct.
  • Manage day-to-day Financial Advisor business needs while ensuring adherence to bank compliance policies and procedures.
  • Coach Financial Advisors, Client Associates, and other market personnel on adherence to policies and procedures related to sales practice conduct.
  • Partner with Financial Advisors, Client Associates, and other market personnel to manage the risk of business growth initiatives and ensure alignment with the bank’s enterprise risk appetite.
  • Ensure Financial Advisors are properly licensed, respond to regulatory inquiries, and resolve client concerns or complaints.

Benefits

  • Industry-leading benefits.
  • Access to paid time off.
  • Resources and support for employees.
  • Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and overall company success.
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