Market Research & Analytics Senior Manager

Sumitomo Pharma•Marlborough, MA

1d•Remote

About The Position

The Market Research & Analytics Senior Manager is an individual contributor on Sumitomo Pharma America’s Commercial Excellence team, supporting the Commercial organization. Reporting to the Senior Director, Brand Advanced Analytics, this role leads the design, execution, analysis, and delivery of primary market research across the commercial portfolio. The manager partners with Commercial Analytics, Brand Teams, Marketing, Forecasting, and Market Access to turn business questions into research programs and objective evidence that support insights and decision-making. The role independently manages multiple research initiatives, oversees external research partners, and delivers high-quality findings. It supports brand and launch planning, lifecycle management, forecasting, and strategic decisions through evidence generation and guidance on research best practices. The position is primarily remote, with periodic on-site office meetings and domestic and international travel as needed. Success is measured by decision-ready research and reporting that address priority business questions; delivery on time, within budget, and to agreed quality standards; and effective agency and cross-functional partnerships alongside continued improvement in research capabilities and processes. The role requires compliance with applicable regulatory, legal, and operational requirements and handling confidential information.

Requirements

Bachelor’s degree in market research, statistics, psychology, public health, life sciences, or a related discipline.
At least 6 years of relevant biotech or pharmaceutical industry experience with a bachelor’s degree.
Expertise in qualitative and quantitative primary research design, methodology, analysis, and reporting across healthcare stakeholder audiences.
Demonstrated success managing research agencies, vendors, project timelines, budgets, and multiple complex initiatives.
Strong cross-functional collaboration, written and verbal communication, presentation, and data-visualization skills, including executive-ready PowerPoint reporting.
Proficiency executing market research data analysis using tools such as SPSS or SAS.
Ability to handle multiple demands in a fast-paced environment and exercise appropriate judgment.
High level of initiative and independence.
Excellent written and oral communication skills.
Ability to use a personal computer for extended periods.
Ability to travel domestically and internationally as needed.
Compliance with applicable regulatory, legal, and operational rules and procedures and ethical standards.

Nice To Haves

Advanced degree such as an MBA, MPH, MS, or PhD.
Experience supporting commercial pharmaceutical brands across therapeutic areas and lifecycle stages.
Experience with programming or automation tools such as Python, SQL, or Sawtooth.
Familiarity integrating primary research and secondary data to support evidence-based commercial decisions.

Responsibilities

Partner with cross-functional stakeholders to clarify business questions, identify evidence gaps, and define focused research objectives.
Lead quantitative and qualitative primary research across healthcare professional, patient, payer, caregiver, and relevant office staff audiences.
Develop questionnaires, discussion guides, sampling plans, and measurement frameworks; recommend methodologies and analytical approaches based on business needs, timing, and resources.
Oversee programming testing, fieldwork, and quality assurance, resolving issues with vendors and internal stakeholders to maintain quality and timelines.
Analyze primary quantitative research and develop clear, executive-ready reports and presentations for tracking studies.
Direct external vendors conducting analyses and developing reports, ensuring deliverables are methodologically sound, fact-based, and aligned with study objectives.
Collaborate with Commercial Analytics to integrate research findings into broader business insights and decision-making.
Manage concurrent research initiatives across brands, therapeutic areas, and business functions, including project plans, timelines, budgets, and milestones.
Set vendor expectations, monitor performance, and provide actionable feedback to strengthen agency partnerships.
Serve as the day-to-day market research partner to Commercial Analytics, Marketing, Forecasting, and Market Access, translating stakeholder needs into effective research solutions.
Communicate findings and methodological considerations to cross-functional teams and leadership.
Support brand and launch planning, lifecycle management, forecasting, and strategic decision-making through evidence generation and research guidance.
Advance market research processes, methodologies, analytics, reporting standards, and knowledge management by applying best practices and evaluating emerging capabilities and data sources.
Achieve and maintain compliance with applicable regulatory, legal, and operational rules and procedures, following high ethical standards.
Handle information encountered in the role as confidential in accordance with applicable law.