Market Research Analyst

VISASQ/COLEMAN•Raleigh, NC

19h

About The Position

The Market Research Analyst supports survey projects from start to finish, including reviewing questionnaires, testing survey links, managing data quality, and assisting with client communications. The role is suited to someone who enjoys detail-oriented work and wants to develop project management and client engagement skills in a fast-paced, supportive team. The analyst works with colleagues across the U.S., EMEA, and APAC as part of a global research team. The company is seeking someone based on the U.S. East Coast, with a strong preference for Raleigh, North Carolina. Depending on location, the role may be fully remote or hybrid, with the hybrid model requiring 10 in-office days per month. The position offers professional development, mentorship, and ongoing learning opportunities. Duties may vary according to client type, client needs, and the broader industry environment. The role is FLSA-exempt and is not eligible for overtime pay. Candidates must be authorized to work in the United States.

Requirements

Bachelor’s degree or equivalent.
At least 3 years of experience in quantitative market research, preferably in B2B.
Familiarity with online and CATI survey methodologies.
Working knowledge of Qualtrics or similar platforms and comfort supporting survey setup and send-outs.
Basic proficiency with ERM systems, CRM platforms, and PowerBI.
Strong attention to detail and excellent organizational skills.
Confident communication skills and experience in client-facing roles.
Ability to manage multiple deadlines and shifting priorities.
Skilled in Excel and the Microsoft Office suite.
Proactive, collaborative, and motivated to grow in a fast-paced environment.
Authorization to work in the United States.
Must sign the company's standard non-compete agreement as a condition of employment.

Nice To Haves

Agile research experience.
Interest in global collaboration.

Responsibilities

Manage assigned survey projects, including reviewing questionnaires and providing constructive feedback.
Test survey links and compile feedback from stakeholders.
Conduct data quality reviews and final checks.
Compile and prepare final raw data files for client delivery.
Assist in assessing survey feasibility and developing quotes and proposals.
Participate in client intake and project management calls.
Coordinate day-to-day client communications under the guidance of Associate or Market Research Managers.
Monitor survey fieldwork using Qualtrics or similar platforms and support basic programming tasks when needed.
Use ERM tools at a basic level to manage records, search projects, and track progress.
Support vendor communications and develop vendor management skills on assigned and collaborative projects.
Maintain accurate CRM records and use PowerBI to review client activity and performance data.
Escalate project-related risks or issues to senior team members as needed.
Contribute to a collaborative team culture and support process improvement efforts.

Benefits

Competitive salary and performance-based bonuses, which may be awarded quarterly or annually depending on the role.
Health insurance with high percentages of premiums covered; employer HSA contributions are available for qualifying HDHP plans.
401(k) contributions.
Flexible work arrangements: fully remote or hybrid depending on location; the hybrid model requires 10 in-office days per month.
Responsible Paid Time Off, 7 sick days, and 12 holidays off.
Parental leave.
Ongoing learning and development, including training and mentorship programs.
Team outings, social events, and tenure gifts.
Employer-provided technology.
Paid corporate social responsibility service days.