Market Manager Supply Chain Implementation

Dignity HealthPhoenix, AZ
Hybrid

About The Position

CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, delivering over 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, along with home-based services and virtual care. It has over 157,000 employees, 45,000 nurses, and 25,000 physicians and advanced practice providers across 24 states, contributing over $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. The organization aims to create a more just, equitable, and innovative healthcare delivery system. This Market Manager Supply Chain Implementation role will cover the Arizona Market, specifically Chandler, Gilbert, Phoenix, Mesa, and Prescott Valley. The position involves anticipating, organizing, communicating, and ensuring compliance for Supply Chain Resource Management (SSRM) implementations within a market. The manager will lead market management of conversions, focusing on capturing total agreement value for facilities. Daily tasks include coordinating work across stakeholders to achieve market and system-level savings targets, and serving as the primary contact for clinical engagement, vendor management policy enforcement, new product requests, and trial coordination. Success requires strategic supply chain optimization, exceptional communication/negotiation skills, a deep understanding of healthcare operations, and a proven ability to drive savings and compliance.

Requirements

  • Bachelors Other and minimum of 3 years leadership experience or minimum of 5 years leadership experience in the discipline or Masters Degree
  • Minimum of three (3) years’ experience in Supply Chain within a health care facility system or other relevant experience
  • Change Management and Leadership (LEAD) experience within the first year
  • Progressive experience in project management

Nice To Haves

  • Team management and/or project management
  • Clinical hospital experience, upon hire

Responsibilities

  • Anticipate, organize, communicate, and ensure compliance for SSRM implementations within a market.
  • Lead market management of conversions, focusing on capturing total agreement value for facilities.
  • Leverage influence and expertise to coordinate work across stakeholders, aiming to achieve market and system-level savings targets.
  • Be the primary contact for clinical engagement, vendor management policy enforcement, new product requests, and trial coordination.
  • Works collaboratively with clinical and non-clinical stakeholders on local and system-wide implementations to ensure the achievement of hospital and CommonSpirit goals.
  • Functions as a liaison between end-users of contracted supplies and services, clinical and non-clinical team members, and SSRM colleagues.
  • Leads cost reduction programs and assists with developing strategies across the critical supply areas that impact our end-users.
  • Anticipates the impact of implementations to their market and collaborates / communicates with clinicians, physicians, and other hospital departments as needed to ensure success of conversions.
  • Assists with quality aspects, analytics, and education to ensure seamless conversions of products and services.
  • Communicates savings initiatives to clinical and non-clinical end-users – including participation in local stakeholder meetings.
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