Director, Operations and Implementation - Supply Chain
About The Position
Leads the deployment, operationalization, and sustainment of division-wide processes and initiatives. Owns alignment of business strategy to execution by managing an implementation portfolio, ensuring interdependencies, resource capacity, and prioritization are effectively managed. Drives standardization, scalability, and adherence to operational processes to deliver consistent associate and customer outcomes. The Supply Chain Specialty Division is a cross-functional operations organization within Walmart’s supply chain network that enables the execution and performance of diverse, high-complexity business lines—including areas such as hardlines, optical, print, and specialty distribution—by aligning field operations, transportation, engineering, and support functions under a unified structure. The division focuses on delivering consistent, scalable operational processes across multiple facilities and business models, with an emphasis on standardization, execution discipline, and continuous improvement, while partnering closely with strategy, people, finance, and compliance teams to ensure strong associate experience and reliable customer outcomes across the network.
Requirements
- Bachelor's degree in Business, Technology, Logistics Supply Chain, Communications, or related field and 5 years’ experience in retail, production, operations management, or related area OR 7 years’ experience in retail, production, operations management, or related area.
- 2 years’ supervisory experience.
- Experience leading large-scale operations, implementation, or transformation programs.
- Strong ability to align strategy, execution, and operational processes across multiple functions.
- Proven experience managing complex portfolios, including prioritization, resource allocation, and interdependencies.
- Expertise in driving standard work, governance, training strategies, and process discipline.
- Ability to influence and lead through cross-functional and indirect teams.
- Data-driven mindset with ability to evaluate performance, forecast outcomes, and drive improvements.
- Strong leadership skills including coaching, talent development, and building high-performing teams.
- Experience fostering a culture of integrity, accountability, and continuous improvement.
- Ability to operate in fast-paced environments with competing priorities while maintaining execution excellence.
Nice To Haves
- Microsoft Office
- Working on cross-functional teams or projects
- Masters: Business Administration
Responsibilities
- Own deployment and sustainment of operational processes and standard work across the division.
- Lead implementation of new initiatives by managing interdependencies, timelines, resources, and prioritization across a complex portfolio.
- Design and operationalize initiatives within support segment frameworks to ensure scalable execution.
- Develop and lead training strategy and AWI/Best Way execution to drive adoption and capability building.
- Build control mechanisms to monitor compliance, performance, and sustainability of initiatives.
- Evaluate operational performance, identify gaps, and implement continuous improvement solutions.
- Provide dotted-line leadership to implementation partners (SCIL, Implementation Managers) to drive alignment and execution discipline.
- Lead division governance mechanisms to track outcomes, manage risks, and ensure delivery of business objectives.
- Align cross-functional stakeholders to ensure business strategies are effectively translated into executable plans.
- Support talent strategy by developing teams, building capability, and fostering a culture of accountability and continuous improvement.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
