About The Position

The Market Leader manages one to three assigned branches, personally and through direct reports. The role reinforces sales and service behaviors, customer service standards, operational integrity, and performance through coaching and modeling. The Market Leader meets or exceeds individual and branch sales goals, with approximately 70% of the time spent on business acquisition. The position has responsibility and accountability for branch budgets, personnel, and goal achievement, and supports profitable business and consumer customer relationships while maintaining compliance with bank and regulatory requirements. New hires must attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in Miami Lakes or Boynton Beach. The company may reimburse mileage beyond the employee’s normal commute to the primary office for training. Employees traveling more than 60 miles each way may inquire about hotel reimbursement. The role may be eligible for additional compensation, including annual bonuses or incentives where applicable. Candidates residing within BankUnited’s footprint may receive preference.

Requirements

  • At least 5 years of related management or supervisory and/or sales experience.
  • An approved combination of education and industry-related experience may be accepted as equivalent to the stated education and experience requirements.
  • Valid, in-state driver’s license.
  • Attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in Miami Lakes or Boynton Beach.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Meet or exceed branch sales and revenue goals and credit quality standards through personal production and activity management while minimizing expenses.
  • Set branch direction and maintain accountability for budget, personnel, and goal achievement.
  • Meet personal production goals for credit, deposits, and fee income, and ensure assigned branches meet their production goals.
  • Develop plans to expand and manage business and consumer account relationships within a branch.
  • Deliver business-plan growth and income objectives.
  • Manage, coach, and support branch employees in developing, managing, and growing profitable customer relationships.
  • Identify customers with additional profit potential and develop action plans to expand those relationships.
  • Maintain understanding of current financial products, policies, procedures, and regulations.
  • Ensure compliance and operational risk controls meet bank and regulatory standards and policies; adhere to policies, procedures, and audit requirements.
  • Maintain security controls and comply with regulatory legislation to protect branches from criminal or fraudulent activity and unnecessary risk or exposure.
  • Develop programs and reward systems to improve morale, develop employees, and help reduce turnover.
  • Develop new business and expand existing business through contact meetings with business and consumer customers.
  • Build collaborative partnerships with other bank business lines.
  • Represent the Bank in the community and encourage subordinate participation; periodically report involvement to the Bank’s CRA Officer.
  • Comply with applicable federal and state laws, regulations, and guidance, including anti-money-laundering requirements such as the Bank Secrecy Act and USA PATRIOT Act.
  • Complete required training and identify and report suspicious activity.
  • Supervise applicable functions, projects, services, and employees in accordance with organizational policies and applicable laws.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; coach, reward, and discipline employees; address complaints; and resolve problems.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off, holidays, and sick time.
  • Parental leave and family support benefits.
  • Wellness programs and employee assistance resources.
  • Additional perks and benefits.
  • Potential annual bonus or incentive compensation, where applicable.
  • Possible mileage reimbursement for training travel beyond the normal commute; employees traveling more than 60 miles each way may inquire about hotel reimbursement.
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