Market I Supervisor - FT

Fort Sill Apache Companies•Lawton, OK

7d•Onsite

About The Position

The Market I Supervisor oversees day-to-day processes at the C-Store, including merchandise displays, assigning team member duties, managing shift numbers, supervising staff, and training new team members. The role supports inventory reordering based on preset thresholds, advertising and promotional displays, and forecasting future staffing, budgeting, and sales needs. The supervisor helps implement departmental objectives, standards, guidelines, and budgets to maximize revenue; prepares daily, monthly, and quarterly sales reports using Excel and other reporting systems; and supports profit-and-loss reporting for the C-Store. The position manages team member development and performance, including scheduling, annual evaluations, and performance management. It is responsible for C-Store financial transactions, contributes to policies and strategies intended to attract customers and increase profits, and works with peers, team members, and regulatory agency personnel. The supervisor attends monthly strategic planning meetings, performs other assigned duties, complies with the Eye, Hi, Goodbye program, and maintains regular attendance. The selected candidate must pass a background check and drug screening and obtain an Oklahoma food handler card. The work involves standing for prolonged periods and using hands and arms for handling, reaching, and other tasks. Duties may also involve sitting, walking, climbing or balancing, and stooping, kneeling, crouching, or crawling. The employee may occasionally lift and move up to 35 pounds. The work environment includes travel between buildings and other areas, occasional exposure to fumes or airborne particles including second-hand smoke, varying light-to-moderate noise, and lighting fluctuations from slot machines and band lighting.

Requirements

High school diploma or GED.
One year of retail store experience, including strong customer service orientation, handling and counting large amounts of cash, using currency and coin counters, and working accurately in a fast-paced environment.
Ability to use personal computers, point-of-sale systems, and safety equipment.
Knowledge of sanitation, guest service, and cash-control policies, practices, and protocols.
Strong written and oral communication skills, including the ability to read and interpret instructions presented in written, oral, diagram, or schedule form.
Ability to pass a background check and drug-screening test.
Ability to obtain an Oklahoma food handler card.
Ability to stand for prolonged periods; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; sit, walk, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to occasionally lift and move up to 35 pounds.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Maintain a positive attitude and represent Apache Casino Hotel’s core values and commitment to exceptional service.
Assist with day-to-day C-Store operations, including merchandise displays, assigning duties, managing shift numbers, supervising, and training team members.
Reorder products based on preset inventory thresholds.
Assist with advertising and set up and organize sales and promotional displays as instructed by the C-Store Director.
Forecast future budgeting, staffing, and sales needs using supplied information and industry, market, and seasonal promotion trends.
Implement departmental objectives, standards, guidelines, and budgets to maximize facility-level revenue.
Create daily, monthly, and quarterly sales revenue reports using Excel spreadsheets and other revenue reporting systems, including reports supporting C-Store profit-and-loss reporting.
Manage team member development and job performance, including scheduling, annual evaluations, development, and performance management.
Assume authority as needed, set an example, delegate responsibilities, empower team members to make decisions, and provide constructive feedback.
Manage all financial transactions at the C-Store.
Help design policies and strategies to attract customers and increase profits.
Work effectively with peers, team members, and regulatory agency personnel.
Attend monthly strategic planning meetings.
Perform other related duties as assigned.
Understand and comply with the Eye, Hi, Goodbye program and maintain regular attendance.
Comply with casino policies and procedures and applicable federal, state, and local regulations.
Maintain a neat, clean, and well-groomed appearance and comply with applicable uniform requirements.
Operate departmental equipment, such as personal computers, printers, copy machines, fax machines, and telephones.