Market Growth Partner
About The Position
The Market Growth Partner serves as a strategic growth and business development partner to Clinical Directors and regional leadership teams. The role enables sustainable referral growth through market intelligence, referral source analytics, relationship planning support, CRM management, and coordination of community engagement. The Market Growth Partner does not own primary referral relationships; instead, the role equips Clinical Directors to manage and grow referral partnerships while supporting a consistent business development strategy across markets. It connects Growth, Clinical Operations, and Regional Leadership and supports approximately five Clinical Directors, five Centers, and 10–12 referral relationships in total. The role also continues to provide direct therapy sessions as an RBT approximately 50% of the time. The position supports referral partner engagement and planning, maintains market referral-source information and CRM practices, monitors market opportunities and competitive activity, provides reporting, and coordinates community-facing events. Regular travel within the assigned market is required.
Requirements
- Bachelor’s degree; equivalent relevant experience may be considered.
- Ability to support leaders, enable clinicians, drive adoption, and manage organizational change.
- Ability to influence without authority, build partnerships, foster accountability, and facilitate difficult conversations.
- Baseline understanding of healthcare referral development, provider outreach, community engagement, and client access strategies.
- Ability to interpret referral trends, analyze conversion data, and translate data into actions.
- Experience with cross-functional project planning and management, including seeing deliverables through to implementation.
- Ability to travel regularly within the assigned market.
Nice To Haves
- Preferred degree fields include Healthcare Administration, Business Administration, Marketing, and Public Health.
Responsibilities
- Support Clinical Directors on referral partner engagement strategies, with advisement from the RGM.
- Prepare referral source profiles and meeting briefs.
- Conduct pre-meeting planning sessions.
- Support development of annual referral growth plans.
- Assist Clinical Directors in prioritizing referral partner portfolios.
- Identify relationship risks and growth opportunities.
- Maintain the referral source database, including relationship status, referral volume trends, contact information, and referral source segmentation.
- Complete quarterly reviews of active referral partners, dormant referral partners, and growth opportunities.
- Serve as market-level CRM champion to ensure accurate referral attribution and pipeline management.
- Track competitive ABA providers, new referral opportunities, physician group developments, school partnerships, and community organizations.
- Provide relevant monthly reporting to Clinical Operations.
- Coordinate lunch and learns, provider education events, conferences, community presentations, referral appreciation events, and local sponsorship opportunities.
- Ensure consistent community visibility across each market.
- Provide direct therapy sessions as an RBT approximately 50% of the time.
Benefits
- Paid time off
- Paid holidays
- Medical, dental, and vision insurance
- Retirement plan
- Other supplemental insurance options, such as life insurance
- Continued professional development opportunities
- Supportive supervisors and mentors
- Tuition discounts from University partners
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
