Market Grille Clerk

Hy-Vee, Inc.•Charles City, IA
•Onsite

About The Position

Market Grille Clerks serve fresh, made-to-order food and create a welcoming customer experience at the Market Grille counter. They help keep operations running smoothly by managing orders, handling food safely, maintaining food supplies and working with the team to provide quality service. The role suits someone who enjoys a fast-paced environment, working with food and helping customers.

Requirements

  • Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team to deliver a positive customer experience.
  • Six months or less of similar or related work experience.

Nice To Haves

  • Prior food service experience.

Responsibilities

  • Provide prompt, friendly customer service, greet customers, learn their names and help make each visit positive.
  • Take customer orders at the Market Grille counter and answer telephone calls promptly, including taking product orders.
  • Review daily orders, anticipate product needs, and prepare and replenish products as necessary.
  • Retrieve products from coolers or freezers for cooking and ensure adequate food supplies are available.
  • Handle food safely and regularly check food freshness and appearance.
  • Maintain a clean and sanitary work area throughout the shift.
  • Check in products, put them away and review invoices as needed.
  • Operate the department register, receive payments and make change where applicable.
  • Remove trash promptly and wash dishes as necessary.
  • Price and order products and deliver orders as needed.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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