Market Grille Clerk

Hy-Vee•Cedar Rapids, IA
•Onsite

About The Position

Market Grille Clerks serve made-to-order food and provide a warm, welcoming customer experience at the Market Grille counter. They keep operations running smoothly by managing orders, handling food safely, maintaining product availability, and working with the team to deliver quality service in a fast-paced store kitchen environment. Training is provided; no education is required. The role requires six months or less of similar or related work experience, with prior food service experience noted as a plus. Applicants must be at least 18. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • No education requirement; training is provided.
  • Six months or less of similar or related work experience.
  • Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Where applicable, safely use sharp knives and blades for food preparation.
  • Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.
  • Complete a pre-employment drug screen successfully.

Nice To Haves

  • Prior food service experience.

Responsibilities

  • Provide prompt, friendly customer service and help make each customer visit positive.
  • Take customer orders at the Market Grille counter and answer the telephone promptly, including taking product orders.
  • Review daily orders, anticipate product needs, and prepare and replenish products as necessary.
  • Pull products from the cooler or freezer for cooking and ensure an adequate food supply is ready.
  • Handle food safely and monitor food freshness and appearance.
  • Maintain a clean and sanitary work area.
  • Check in products, put products away, and review invoices as needed.
  • Operate the department register, receive payment, and make change where applicable.
  • Remove trash promptly and wash dishes as necessary.
  • Price and order products and deliver orders as needed.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other areas of the store and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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