Market Grille Clerk

Hy-Vee, Inc.•Norfolk, NE

11d•Onsite

About The Position

The Market Grille Clerk serves made-to-order food and helps create a warm, welcoming experience for customers. The role involves handling orders, preparing and replenishing products, safely handling food, maintaining food freshness and cleanliness, and working with the team to provide quality service. The clerk also supports department operations by processing transactions, receiving and storing product, and assisting elsewhere in the store as needed. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team to deliver a positive customer experience.
Six months or less of similar or related work experience.
No education requirement; training is provided.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen is a condition of employment.

Nice To Haves

Prior food service experience.

Responsibilities

Provide prompt, friendly customer service and help make each visit positive.
Take orders at the Market Grille counter and answer telephone inquiries, including taking product orders.
Review daily orders, anticipate product needs, and prepare or replenish products as needed.
Retrieve products from coolers or freezers for cooking and ensure an adequate food supply is ready.
Handle food safely and monitor its freshness and appearance.
Maintain a clean and sanitary work area.
Check in and store products and review invoices as needed.
Operate the department register, receive payments, and make change where applicable.
Remove trash promptly and wash dishes as necessary.
Price and order products and deliver orders as needed.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.