Market Engineer I - Corporate (Las Vegas)

Caesars Entertainment • Las Vegas, NV

7d • Onsite

About The Position

Caesars Entertainment is seeking an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of in-house information systems supporting eight Las Vegas casino properties and back-office administration. The role monitors, maintains, supports, and optimizes networked software and associated operating systems. It applies communication, analytical, and problem-solving skills to identify, communicate, and resolve issues involving IT systems, hardware, and software. This is not a remote work position.

Requirements

• Strong understanding of casino technologies.
• Strong understanding of ticketing software such as ServiceNow.
• Experience with point-of-sale (POS) devices.
• Familiarity with incident-handling techniques and processes.
• Excellent verbal and written communication skills.
• Experience with monitoring systems.
• Solid scripting skills, such as shell scripting, Perl, Ruby, or Python.
• Ability to lift up to 40 pounds.
• Ability to walk more than three miles per day through casino properties.
• Ability to obtain and maintain any required gaming licenses; Nevada gaming license required.

Nice To Haves

• CompTIA A+, Network, or Security certification (preferred but not required).

Responsibilities

• Monitor the LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
• Act as a subject-matter expert on various casino operating systems.
• Perform server and security audits, system backup procedures, and other recovery processes in accordance with company disaster recovery and business continuity strategies.
• Lead IT work for corporate or property-based projects; plan and coordinate project schedules, goals, and milestones, and assign work for IT equipment installations and deployments.
• Drive reliable, best-practice technical solutions to complex problems.
• Train and provide guidance to junior team members.
• Adhere to Gaming Control Board standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed