Market Engineer I - Corporate (Las Vegas)
About The Position
Caesars Entertainment is seeking an experienced IT Market Engineer I to support the stability, integrity, and efficient operation of in-house information systems serving eight Las Vegas casino properties and back-office administration. The role monitors, maintains, supports, and optimizes networked software and associated operating systems, and applies communication, analytical, and problem-solving skills to identify, communicate, and resolve IT systems, hardware, and software issues. The Market Engineer monitors the Las Vegas IT Operations ticketing queue, serves as a subject matter expert on casino operating systems, and performs server and security audits, backups, and recovery processes in line with disaster recovery and business continuity strategies. The position also leads IT projects, coordinates project schedules and deployments, provides technical solutions to complex problems, and guides junior team members. The role must adhere to Gaming Control Board standards. This is not a remote work position.
Requirements
- Strong understanding of casino technologies.
- Strong understanding of ticketing software such as ServiceNow.
- Experience with point-of-sale (POS) devices.
- Familiarity with incident-handling techniques and processes.
- Excellent verbal and written communication skills.
- Experience with monitoring systems.
- Ability to lift up to 40 pounds.
- Ability to walk more than 3 miles a day through casino properties.
- Ability to obtain and maintain any required Gaming licenses; Nevada gaming is required.
Nice To Haves
- CompTIA A+, Network, or Security certification is preferred but not required.
- Solid scripting skills, such as shell scripts, Perl, Ruby, or Python.
Responsibilities
- Monitor the Las Vegas IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
- Act as a subject matter expert on various casino operating systems.
- Perform server and security audits, system backup procedures, and other recovery processes in accordance with company disaster recovery and business continuity strategies.
- Serve as the IT lead for corporate or property-based projects.
- Plan and coordinate project schedules, goals, and milestones, and make project assignments for IT equipment installations and deployments.
- Drive reliable, best-practice technical solutions to complex problems.
- Train and provide guidance to junior team members.
- Adhere to Gaming Control Board standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
