Market Director

Robert Half•Fort Worth, TX

20h•Onsite

About The Position

The Market Director oversees multiple branch directors and/or also serves as the branch director for one branch. The role motivates and directs branch employees and is responsible for incremental branch revenue growth consistent with Robert Half targets. The Market Director leads marketing activities, builds and maintains a productive business-generation culture, facilitates activities across branches, and supervises branch administrative functions. The position is accountable for revenue-generating activities and multi-practice-group performance, operational execution and best practices, staff productivity, and timely decision-making. It also involves attracting, hiring, training, developing, and retaining staff; building high-performing teams; setting strategy based on business and financial trends; achieving revenue, margin, and operating-income goals; and developing customer-retention and expansion strategies. The Market Director communicates expectations and feedback, builds collaborative relationships, motivates and recognizes employees, leads change, resolves issues involving staff, clients, and candidates, delegates responsibilities, and conducts meetings, training, and presentations. The role also calls for character-based leadership, inclusive and positive branch culture, mentoring and coaching, and personal and team development. The position covers 2 or more branches and a total headcount of 18 or more; business-generation, revenue, and pricing goals vary by location. Robert Half describes its work environment as offering career advancement opportunities, training, client relationship management tools, and advanced technology. The company also describes its commitment to social responsibility, inclusion, and community participation.

Requirements

At least 4 years of management or equivalent experience.
At least 2 years of branch director management experience.
At least 3 years of talent manager experience.
Proven performance in practice director and branch director roles.
Experience developing and managing budgets.
Demonstrated success in business generation and leading and driving business development.
Excellent communication, presentation, and problem-solving skills.
Proficiency in MS Office, databases, and other technology systems.
Bachelor’s degree or equivalent is preferred.

Nice To Haves

Bachelor’s degree or equivalent.

Responsibilities

Oversee multiple branch directors and/or serve as branch director for one branch.
Motivate and provide direction to branch employees.
Drive incremental branch revenue growth consistent with Robert Half targets.
Lead marketing activities and foster a productive business-generation culture.
Facilitate cross-market activities among branches and oversee branch administrative functions.
Drive revenue-generating activities and multi-practice-group performance while executing operational focus areas and best practices.
Meet productivity standards for self and staff practice groups and balance managerial and operational responsibilities.
Attract, source, hire, train, develop, and retain staff; build high-performing teams and identify high-potential performers.
Achieve revenue, margin, and operating-income goals, analyze business trends, and execute appropriate strategies.
Communicate feedback, expectations, accountability, and corporate goals; build collaborative relationships throughout the organization and market.
Motivate, inspire, recognize, and lead employees by example; lead change, resolve issues, and delegate responsibility.
Conduct meetings, training, and presentations.
Develop and execute customer-retention and expansion strategies and monitor the quality of customer service.
Promote an inclusive, positive, collaborative, and balanced branch culture; mentor, coach, and develop staff.
Manage budgets and drive business development.

Benefits

Base salary and bonus pay for talent professional positions.
Group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability insurance.
Paid vacation, personal, and sick time through Choice Time Off; new hires earn up to 17 days per calendar year, prorated based on hours worked per week and varying by years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
Career advancement opportunities.
Training, client relationship management tools, and advanced technology.