Market Delivery Warehouse Associate - Days

Lowe's Home Centers•Passaic, NJ

About The Position

The Market Delivery Warehouse Associate handles inbound and outbound merchandise, inventory accuracy, product preparation, returns, and delivery-related coordination. The role includes receiving shipments from distribution centers and vendors; staging items for external delivery teams; shipping freight to distribution centers and reverse vendors; assembling products and completing pre-delivery inspections; and processing merchandise that is damaged, discontinued, defective, special order, or canceled. The associate operates the Warehouse Management System (WMS) and related tools to scan, dispatch, validate, reconcile, audit, and report inventory. They execute the Return to Manufacturer (RTM) program, coordinate return authorizations and credits with vendors, communicate with third-party logistics partners about delivery claims, and resolve customer and cargo issues. The role also involves operating recycling equipment and participating in sustainability programs while maintaining a clean, organized, and safe work environment.

Requirements

High school diploma.
Strong attention to detail and organizational ability.
Proficiency with warehouse technology and inventory systems.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

1–2 years of directly related experience in inventory and return processes.
Experience working with vendors.
Forklift certification may be required.

Responsibilities

Unload and receive inbound shipments from distribution centers and vendors, including appliances, grills, and outdoor power equipment.
Stage next-day and future delivery items from or for external delivery teams (XDT).
Load and ship outbound freight to distribution centers and reverse vendors, such as Outlet and Liquidity.
Assemble products and conduct pre-delivery inspections.
Maintain a clean, organized, and safe work environment.
Operate recycling equipment, such as balers and trash compactors, and participate in sustainability programs.
Complete daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
Manage Warehouse Management System (WMS) functions, including scanning, dispatching, and validation.
Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
Execute the Return to Manufacturer (RTM) program, including documentation, vendor communication, and credit processing.
Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
Secure vendor return authorizations and submit credits for customer-returned items.
Communicate with third-party logistics (3PL) partners to address and resolve delivery claims.
Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Potential discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.