Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc.•Greensboro, NC

10d

About The Position

The Market Delivery Warehouse Associate supports warehouse operations for market deliveries, including receiving inbound shipments, staging delivery items, shipping outbound freight, assembling products, and completing pre-delivery inspections. The role maintains an organized and safe work environment and operates recycling equipment as part of sustainability programs. The associate is responsible for inventory accuracy and logistics coordination, including daily reconciliation, cycle counts, audits, adjustments, reporting, and use of the Warehouse Management System (WMS). The position also manages return and damaged-merchandise processes, coordinates with vendors and third-party logistics partners, and resolves customer and cargo issues while maintaining accurate records in Lowe’s systems.

Requirements

High school diploma.
Forklift certification may be required.

Nice To Haves

1–2 years of directly related experience in inventory and return processes.
Experience working with vendors.
Strong attention to detail and organizational ability.
Proficiency with warehouse technology and inventory systems.
Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

Unload and receive inbound shipments from distribution centers and vendors, including appliances, grills, and outdoor power equipment.
Stage next-day and future delivery items for external delivery teams (XDT).
Load and ship outbound freight to distribution centers and reverse vendors, such as Outlet and Liquidity.
Assemble products and conduct pre-delivery inspections.
Maintain a clean, organized, and safe work environment.
Operate recycling equipment, including balers and trash compactors, and participate in sustainability programs.
Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
Manage Warehouse Management System (WMS) functions, including scanning, dispatching, and validation.
Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
Execute the Return to Manufacturer (RTM) program, including documentation, vendor communication, and credit processing.
Process and disposition damaged, discontinued, defective, special-order, and canceled merchandise.
Secure vendor return authorizations and submit credits for customer-returned items.
Communicate with third-party logistics (3PL) partners to address and resolve delivery claims.
Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.