Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc.•Twinsburg, OH

About The Position

The Market Delivery Warehouse Associate handles inbound and outbound freight, stages merchandise for delivery, completes product assembly and pre-delivery inspections, and helps maintain a clean, organized, and safe warehouse. The role supports inventory accuracy and logistics coordination through warehouse systems, daily counts and audits, reporting, and processing merchandise returns and claims. It also involves communicating with vendors, third-party logistics partners, liquidation partners, BDC, and outlet teams to resolve delivery and merchandise issues.

Requirements

  • High school diploma.
  • 1–2 years of directly related experience in inventory and return processes (preferred).
  • Experience working with vendors (preferred).
  • Strong attention to detail and organizational ability (preferred).
  • Proficiency with warehouse technology and inventory systems (preferred).
  • Ability to work independently and collaboratively in a fast-paced environment (preferred).
  • Forklift certification may be required (preferred).

Nice To Haves

  • 1–2 years of directly related experience in inventory and return processes.
  • Experience working with vendors.
  • Strong attention to detail and organizational ability.
  • Proficiency with warehouse technology and inventory systems.
  • Comfort working independently and in a collaborative, fast-paced environment.
  • Forklift certification may be required.

Responsibilities

  • Unload and receive inbound shipments from distribution centers and vendors, including appliances, grills, and outdoor power equipment.
  • Stage next-day and future delivery items for external delivery teams (XDT).
  • Load and ship outbound freight to distribution centers and reverse vendors, such as Outlet and Liquidity.
  • Assemble products and conduct pre-delivery inspections.
  • Maintain a clean, organized, and safe work environment.
  • Operate recycling equipment, including balers and trash compactors, and participate in sustainability programs.
  • Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
  • Manage Warehouse Management System (WMS) functions, including scanning, dispatching, and validation.
  • Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
  • Use MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
  • Execute the Return to Manufacturer (RTM) program, including documentation, vendor communication, and credit processing.
  • Process and disposition damaged, discontinued, defective, special-order, and canceled merchandise.
  • Obtain vendor return authorizations and submit credits for customer-returned items.
  • Communicate with third-party logistics (3PL) partners to address and resolve delivery claims.
  • Maintain professional relationships with vendors, liquidation partners, BDC, and outlet teams.
  • Resolve customer and cargo issues and ensure claims are updated in Lowe’s systems.
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