Marine Service Technician - Ballast Water Treatment System - Miami Florida Port area

Alfa Laval•Richmond, VA

9d•$38 - $40•Remote

About The Position

The Marine Service Technician executes field service, commissioning, and troubleshooting aboard vessels, including international service jobs assigned by the Global Marine Service Coordinator. This is a remote opportunity based near the Miami, Florida port area in the Southeast United States. The role provides autonomous service and troubleshooting for marine equipment, particularly PureBallast ballast water treatment systems. It includes installation support and inspections, commissioning and recommissioning, compliance services, performance audits, customer and crew interactions, and technical support to global specialists and coordinators. The technician documents service work, reports findings, reviews and creates standard operating procedures, and shares information with colleagues.

Requirements

Technical degree with relevant experience; a technical degree is described as a plus.
Knowledge of CRM systems, planning tools, and database handling.
Electrical and automation knowledge, at minimum EPC 50/60 or boiler controllers.
PLC, instrumentation, and control knowledge.
Ability to work outside normal working hours.
Ability to commission, supervise commissioning, troubleshoot, and conduct performance audits of marine products and applications.
Ability to apply marine product and application knowledge independently, including in complex and unfamiliar situations.
Ability to understand customer processes and explain product features, advantages, benefits, and value.
Ability to teach and coach others, including translating complex issues into understandable terms.
Decisive, solutions-driven approach; takes responsibility, makes decisions under pressure, and takes calculated risks based on information and analysis.
Customer-focused approach and willingness to meet individual customer needs in line with company standards.

Nice To Haves

Technical degree.

Responsibilities

Execute service jobs aboard vessels assigned by the Global Marine Service Coordinator.
Diagnose problems, resolve them, and report solutions and improvements, including when third-party equipment or installations are involved.
Troubleshoot autonomously aboard vessels in regional harbors and, when necessary, sail with a ship until the problem is resolved.
Support installation and inspect newly installed PureBallast equipment aboard vessels.
Commission new ballast water treatment systems and recommission existing systems.
Perform compliance service on existing PureBallast equipment, including filter inspection and cleaning and water sampling.
Provide qualified service to customer equipment, maintain relations with customers and crew, and report according to guidelines.
Execute internal performance audits.
Review and create standard operating procedures.
Provide technical support to the Global Technical Specialist and the Global Coordinator in the region.
Seek central assistance or network directly when needed, and report findings to keep colleagues informed.