Marine Service Technician - Ballast Water Treatment System - Miami Florida Port area

Alfa Laval Spiral•Richmond, VA

7d•Remote

About The Position

As an integral member of the team, the Marine Service Technician executes field service, commissioning, and troubleshooting aboard vessels. The role includes international service assignments requested by the Global Marine Service Coordinator and is a remote opportunity for someone located near the Miami, Florida port area in the southeastern United States. The technician works autonomously in regional harbors and may sail aboard a vessel until a problem is resolved. The position supports Alfa Laval marine products and applications, including PureBallast equipment and ballast water treatment systems. Work involves installation support, commissioning and recommissioning, compliance services, performance audits, customer and crew relations, technical reporting, and support to global technical and coordination teams. The technician is expected to share findings with colleagues, review and create standard operating procedures, and provide qualified service to customer equipment. Alfa Laval describes its workplace as inclusive and dynamic, with a challenging role in an open, friendly environment focused on development and creating value. The position’s stated base salary is typically $37.50–$40.00 per hour. Benefits-eligible associates receive healthcare, dental and vision plans, a wellness program, a 401(k), paid holidays, paid time off, and other benefits.

Requirements

Technical degree, described as a plus, with relevant experience.
Knowledge of CRM systems, planning tools, and database handling.
Electrical and automation knowledge, with a minimum of EPC 50/60 or boiler controllers.
PLC, instrumentation, and control knowledge.
Ability to work outside normal working hours.
Ability to make decisions under pressure, take responsibility, execute solutions, and meet key objectives.
Customer-focused approach and ability to address customer needs in line with company standards.
Ability to understand customer processes and explain and match marine products, applications, and service offerings to customer needs.
Ability to apply marine product and application knowledge independently in complex or unfamiliar situations.
Ability to commission, supervise commissioning, troubleshoot, and conduct performance audits of marine products and applications.

Nice To Haves

Applicants who reside in the United States or have an established presence in the area are currently prioritized.

Responsibilities

Execute service jobs aboard vessels assigned by the Global Marine Service Coordinator.
Diagnose problems, implement solutions, and report findings and improvements, including when third-party equipment or installations are involved.
Troubleshoot autonomously aboard vessels in regional harbors and, when needed, sail with a vessel until the problem is resolved.
Support installation and inspect newly installed PureBallast equipment aboard vessels.
Commission new ballast water treatment systems and recommission existing systems.
Perform compliance service on existing PureBallast equipment, including filter inspection and cleaning and water sampling.
Provide qualified service to customer equipment and maintain relationships with customers and crew.
Complete reports in accordance with guidelines.
Execute internal performance audits.
Review and create standard operating procedures (SOPs).
Provide technical support to the Global Technical Specialist and Global Coordinator in the region.
Seek central assistance or direct networking contacts when needed, and share findings with colleagues.
Handle major products and applications at least within one business unit.