Mapping Ops Senior Program Manager, Real-time Disruptions
About The Position
Waymo is an autonomous driving technology company whose mission is to be the world's most trusted driver. The company develops the Waymo Driver, which powers its fully autonomous ride-hail service and can be used across vehicle platforms and product use cases. The Mapping Ops Senior Program Manager, Real-time Disruptions translates complex and rapidly evolving mapping policy requirements into detailed technical mapping specifications. The role partners cross-functionally to assess the full impact of map changes, ensuring real-time disruptions are managed safely and reliably while minimizing routing impact. It establishes decision-making frameworks, stakeholder ownership and governance, and performance metrics for global vendor operations. The position also provides executive communications, risk assessments, and strategic recommendations to Product and Engineering leadership to guide the tooling roadmap for real-time disruption management. Travel to India may be needed once every two or three years. The expected base salary range across U.S. locations is $190,000–$234,000. Actual pay depends on factors including work location, experience, training, education, and skill level. Employees are also eligible for Waymo's discretionary annual bonus program, equity incentive plan, and company benefits program, subject to eligibility requirements.
Requirements
- At least 8 years of program management experience, focused on policy, regulatory, or complex operational initiatives in the technology sector.
- Demonstrated experience managing cross-functional stakeholders, uniting diverse teams around a shared vision, and driving executive consensus.
- Deep technical acumen across complex, multi-model systems and ability to bridge technical requirements with operational realities.
- Exceptional analytical ability and attention to detail, including evaluating policy nuances to prevent fleet-wide operational disruptions.
- Bias to action and a record of end-to-end accountability during critical investigations, moving from diagnosis to execution under pressure.
- Ability to travel to India as needed, approximately once every two or three years.
Nice To Haves
- Direct experience with road rules, regulatory frameworks, or geospatial mapping policies.
- Fluency with AI tools for data analytics and workflow optimization.
- Master's degree in a business or technical field.
Responsibilities
- Translate complex, rapidly evolving mapping policy requirements into clear, actionable, detailed technical mapping specifications.
- Partner cross-functionally to evaluate the overall impact of map changes, ensuring real-time disruptions are managed safely and reliably while minimizing routing impact.
- Establish decision-making frameworks and RACI matrices to align stakeholder teams on policies, ownership, and governance.
- Establish performance metrics for global vendor operations to measure quality and policy adherence.
- Deliver executive communications, risk assessments, and strategic recommendations to Product and Engineering leadership.
- Guide the future tooling roadmap for real-time disruption management.
Benefits
- Discretionary annual bonus program
- Equity incentive plan
- Company benefits program, subject to eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
