Manufacturing Support Technician

GE HealthCare•Oak Creek, WI

About The Position

As a Manufacturing Support Technician, you will support GE HealthCare’s Patient Care Solutions repair team through diverse and complex assignments related to product development and manufacturing. Work may include setting up and operating data acquisition equipment for tests, conducting experiments, and reporting and documenting test results and measurements. You will also support the Patient Care Solutions repair line, perform transactions in Siebel, communicate with customers, and expedite customer requests. The role is based in the Oak Creek Repair Operations Center (ROC), which restores and extends the life of medical technologies through reuse, repair, refurbishment, and recycling. The environment is described as collaborative and fast-paced, with a focus on sustainable solutions for customers, employees, and the environment.

Requirements

Associate degree, or a high school diploma and 2 years of technical experience.
Ability to logically troubleshoot at subsystem and system level using identifiable problem-solving techniques.
Ability to draw accurate conclusions from test data, malfunctions, or deviations and assist with corrections to the existing design or process.
Ability to understand and interpret basic written technical information.

Nice To Haves

Bachelor’s degree in Manufacturing, Engineering, or a related Technology field.
Experience working with Siebel and Oracle.
Patient Care Solutions product knowledge.

Responsibilities

Test production assemblies and sub-assemblies for correct operation and compliance with performance specifications.
Coordinate with other departments to support the orderly flow of materials and information.
Construct and assist in evaluating engineering models.
Troubleshoot problems involving multiple variables and unknowns, determine root causes, and resolve issues.
Conduct experiments and diagnostic tests as needed to draw conclusions.
Evaluate software and hardware and implement plans using knowledge of products, system operation, interactions between modules, engineering tools, and interactive software tools.
Use technical communications throughout the new product cycle to improve internal models or externally sourced components in system performance, reliability, functionality, and serviceability.
Evaluate and provide constructive feedback and leadership in developing engineering, manufacturing, or service documentation.
Provide technical assistance by telephone or in person to customers, field service personnel, or suppliers.
Support the Patient Care Solutions repair line, perform transactions in Siebel, maintain customer communication, and expedite customer requests.
Set up and operate data acquisition equipment for tests, conduct experiments, and report and document test results and measurements.