Manufacturing Process Excellence Senior Manager

Accenture•Houston, TX

About The Position

The Manufacturing Process Excellence Senior Manager defines and governs process transformation methodology for their industry or function, ensuring quality, deep domain expertise, and consistent delivery standards across client engagements. The role manages and develops a team, coaches senior specialists, and collaborates with technology and delivery partners to align process design with platform work. The position embeds AI into client future-state designs and team ways of working, including the strategic creation of agents to support deliverables. It establishes how AX Design—the intersection of human, agent, and process—is applied in the domain, and sets standards for specifying, reviewing, and validating AI agent experiences in process transformation work. The role also facilitates client activities, approves final process designs, and defines methods for process redesign, benchmarking, transformation roadmaps, and client engagement. The role can be based anywhere in the United States near an Accenture Corporate Office. Travel is required and may vary up to 75%.

Requirements

At least 8 years of experience in process excellence, process redesign, or management consulting.
At least 2 years of deep industry expertise in one or more relevant domains, with the ability to apply that expertise to transformation methodology design.
At least 2 years of experience managing and developing team members.
At least 1 year of experience building, evaluating, and scaling AI-enabled solutions into client work, with the ability to explain how AI addresses business problems.

Nice To Haves

Demonstrated ability to define and govern team methodology across a portfolio of client engagements.
Familiarity with process mining, digital twin, or AI-assisted design tools for process validation.
Experience contributing to business development, leadership proposals, and client workshop facilitation.
Demonstrated ability to embed AI Design into team delivery standards, governing how AI agent experiences are specified and validated across process transformation engagements.
Understanding of the AI partner ecosystem and ability to help clients navigate complex technology choices.
Proven track record facilitating client workshops and presenting to senior leadership.
Strong executive communication and facilitation skills.

Responsibilities

Embed AI into client future-state design and workstream ways of working, using appropriate AI tools and strategically creating agents to support deliverable creation.
Define process redesign methodology and govern its use across engagements, including domain assessment, future-state process design, AI integration, and operating model changes.
Determine client facilitation methods, including discovery workshop methodology, recommendation presentation standards, and approval governance.
Define the team's benchmarking and transformation roadmap methodology.
Ensure consistent application of domain expertise and functional playbook methodology across the team's portfolio of engagements.
Manage client stakeholder facilitation, including discovery workshops, recommendation presentations, and day-to-day relationship management.
Approve final process designs before delivery to clients.
Manage and develop direct reports, and coach senior specialists on process redesign, domain application, and senior leadership presentations.
Coordinate with technology and delivery partners to align process design and platform work on joint deliverables.
Define how AX Design is embedded in the team's domain methodology and set standards for specifying, reviewing, and validating AI agent experiences in process transformation deliverables.