Manufacturing Order Management Manager - PACS

Siemens•Wendell, NC
•$94,207 - $161,498•Onsite

About The Position

Join the Order Management team supporting Siemens Smart Infrastructure Electrification and Automation, Power Protection and Automation business at the PACS facility in Wendell, North Carolina. The role coordinates customer orders across SIPANEL engineered panel production, SIPROTEC 5 device production, and the SIPROTEC Return and Repair Center. The position maintains accurate order information, tracks milestones, and connects updates from engineering, procurement, production, quality, logistics, repair operations, and finance. It is described as an entry-level opportunity for a recent graduate or early-career professional to build experience in manufacturing, supply chain, and customer delivery. The employee starts with defined orders and standard processes, receiving coaching and increasing ownership over time. This is an individual-contributor role without direct people-management responsibility.

Responsibilities

  • Support assigned customer orders from acceptance and planning through production or repair, shipment, invoicing readiness, and closure.
  • Enter and maintain accurate sales-order, production-order, repair, requirement, and delivery information in SAP and related systems.
  • Track order milestones, material availability, documentation, testing, quality status, and shipment readiness using standard reports and team routines.
  • Coordinate routine status updates with engineering, material planning, production, testing, quality, logistics, repair operations, and finance.
  • Support SIPANEL project orders and SIPROTEC 5 production and return-and-repair orders using established processes and guidance.
  • Identify missing information, delivery risks, or data issues and promptly escalate them with clear facts and documented follow-up.
  • Prepare backlog, past-due, material-readiness, schedule, repair-turnaround, and delivery-status updates for operating reviews.
  • Communicate order changes and action items clearly, keep records current, and follow through on assigned commitments.
  • Learn PACS products, SAP workflows, factory processes, and standard work while contributing ideas to improve data accuracy and handoffs.

Benefits

  • Siemens offers a variety of health and wellness benefits; details are available through the provided benefits link.
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