Manufacturing Manager - Training

GE HealthCare•Phoenix, AZ

About The Position

The Training Manager leads the site-wide training strategy to build workforce capability, accelerate onboarding, and support operational excellence. This role oversees training program design, delivery, evaluation, and continuous improvement across manufacturing functions. The Training Manager serves as the site’s learning expert, applying adult learning principles, advancing digital and AI-enabled training solutions, managing the TMS/LMS, and ensuring regulatory compliance. The role partners closely with manufacturing, quality, engineering, EHS, and HR to cultivate a learning culture and develop a highly skilled workforce. The position leads training staff and trainers, maintains workforce capability mapping and the site-wide skills matrix, and develops training programs spanning onboarding, upskilling, cross-training, and certification. It oversees curriculum frameworks, learning materials, certification programs, training technology, analytics, and a hands-on training center. It also supports operational change management and training readiness for new equipment, processes, and products, while ensuring regulatory, quality, and safety compliance. GE HealthCare states that it offers a professional work environment, professional development, challenging careers, and competitive compensation. Relocation assistance is not provided.

Requirements

7–10 years of experience in learning and development, training management, manufacturing leadership, or related roles.
At least 5 years of experience designing and managing training programs in a manufacturing or industrial environment.
Deep knowledge of adult learning theory, instructional design models, and competency-based learning.
Demonstrated experience deploying and managing LMS/TMS platforms, including reporting, workflows, and compliance modules.
Experience creating in-person and digital curricula, including eLearning, video training, simulations, and microlearning.
Strong understanding of manufacturing operations, quality systems, and safety requirements.
Excellent communication, facilitation, and coaching skills, with the ability to partner with all organizational levels.
Ability to lead cross-functional teams and influence without authority.
Proficiency in Microsoft Office and comfort working on the production floor.
High comfort level with data analytics and training performance metrics, including building and interpreting dashboards to drive decisions.
Hands-on experience owning a skills matrix and workforce capability mapping across roles, lines, and shifts.
Proven ability to reduce onboarding and time-to-competency while improving first-time quality rates.
Experience developing, administering, and maintaining certification and recertification programs.
Ability to build and sustain a culture of continuous learning and professional development.
Experience supporting change management for new equipment and process introductions, including training readiness and ramp plans.
Must be legally authorized to work in the United States; the employer will not sponsor employment visas for this opening.
Any offer is conditioned upon successful completion of a drug screen, as applicable.

Nice To Haves

Experience using Information Mapping, AI tools for content development, adaptive learning, and skills analysis.
Experience with AR/VR-based technical training or digital work-instruction platforms.
Background in Lean, Six Sigma, or continuous improvement methodologies.
Experience managing a training budget and vendor relationships.
Degree in Education, Organizational Development, Instructional Design, Industrial Engineering, or a related field.
Formal change management certification and/or strategic workforce planning experience.

Responsibilities

Develop and execute the site’s multi-year training strategy aligned with operational goals, quality standards, and workforce development needs.
Lead the design, implementation, and continuous improvement of training programs for production roles, including onboarding, upskilling, cross-training, and certification.
Manage and develop training staff, trainers, and subject-matter experts to ensure high-quality and consistent instructional delivery.
Own workforce capability mapping and the site-wide skills matrix, including role clarity and capability visibility by value stream, shift, and line.
Lead workforce development planning for labor pipelines, cross-training coverage, and succession planning with Operations and HR.
Build a culture of continuous learning and professional development through coaching, feedback, and standardized work.
Set and track targets to reduce onboarding and time-to-competency while improving first-time quality, productivity, quality, and safety outcomes.
Develop curriculum frameworks using adult learning theory, competency-based training, and blended learning methods.
Conduct needs analyses, skills assessments, and job-task analyses to set training priorities and create role-based learning paths.
Oversee the development of standard work instructions, job aids, digital modules, learning labs, and hands-on practice stations.
Apply Information Mapping principles to improve training and technical content.
Design, implement, and govern certification and recertification programs aligned with risk, complexity, and regulatory and quality requirements.
Administer and optimize the site LMS or TMS, including reporting, compliance tracking, and user experience.
Use AI tools to support content creation, skills assessment, and adaptive learning; establish standards for digital content such as video training, microlearning, and AR/VR where applicable.
Build analytics dashboards and training performance metrics to support decisions and continuous improvement.
Lead the design, operation, and continuous improvement of a hands-on training center using scrap materials, simulations, and mock-ups to provide safe, realistic, repeatable learning environments.
Partner with SMEs to turn real work scenarios into structured digital and in-person learning modules.
Partner with operations, engineering, quality, and EHS to align training with regulatory, quality, and safety requirements and maintain audit readiness.
Provide change management leadership and training readiness support for new equipment, process, and product introductions, including SOP and work-instruction updates, pilot runs, and go-live stabilization plans.
Establish KPIs and dashboards to measure training effectiveness, time-to-competency, certification rates, and post-training performance.
Use data and feedback to improve curricula, delivery methods, trainers, and training technologies.
Establish standard work to reduce onboarding time while improving first-time quality, and maintain the skills matrix as a living system integrated with scheduling, staffing, and line readiness.