Shipping and Receiving Lead

Argen Corporation•San Diego, CA

About The Position

Argen Corporation is seeking a Manufacturing Lead for its zirconia manufacturing operation. The role produces standard and custom medical devices according to customer requirements, work instructions, and company policies in a team environment. The position oversees daily shipping, receiving, and fulfillment operations, supports and directs department staff, maintains quality and regulatory compliance, and coordinates shipments and related documentation. The schedule is second shift, 1:30 p.m. to 10 p.m.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of shipping and receiving experience.
  • Valid driver’s license with a clean driving record and at least 1 year of driving experience.
  • At least 1 year of forklift operation experience and current, valid forklift certification.
  • Familiarity with QAD ERP and shipping systems such as FedEx, UPS, DHL, and AES.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to work in a team environment, follow instructions, and take on additional responsibilities.
  • Attention to detail and a quality-focused approach.
  • Ability to meet physical requirements, including lifting or moving items up to 50 pounds and standing for extended periods.
  • Ability to learn technical concepts by reading work instructions and standard operating procedures and completing on-the-job training.

Nice To Haves

  • Knowledge of cGMP regulations, ISO 13485, 21 CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169, and TG(MD)R Sch3.

Responsibilities

  • Oversee daily shipping, receiving, and fulfillment operations to process inbound and outbound logistics efficiently and on time.
  • Direct and assign work to team members and support their training and development.
  • Ensure compliance with service level agreements, quality standards, and departmental goals.
  • Investigate and resolve order discrepancies, system errors, and shipment issues with cross-functional teams, including IT, QAD, Inventory Control, and Customer Care.
  • Monitor workflow and resource allocation and address process bottlenecks.
  • Verify shipping documentation, including bills of lading, manifests, and labels, for accuracy and completeness.
  • Plan and schedule domestic and international shipments in accordance with shipping regulations, carrier requirements, and export documentation standards.
  • Act as the main contact for carriers, freight forwarders, and internal stakeholders regarding tracking, delays, and delivery exceptions.
  • Track and consolidate shipments, particularly digital fulfillment orders, to ensure proper handling and timely dispatch.
  • Pick, pack, label, and prepare orders for shipment according to product specifications and standard operating procedures.
  • Enter and audit shipping and order data in QAD and carrier platforms such as FedEx, UPS, DHL, and USPS.
  • Supervise packing to ensure compliance with packaging guidelines and reduce damage.
  • Respond to internal and external shipment inquiries and provide resolutions and updates.
  • Coordinate preparation and review of international shipping documents with Customer Care and regulatory teams.
  • Assist with inventory replenishment and organization using the Kanban system and help maintain inventory accuracy through cycle counts.
  • Maintain a safe, clean, and organized work environment in accordance with safety protocols and 7S standards.
  • Follow standard operating procedures and regulatory requirements, including cGMP, ISO 13485, and 21 CFR Part 820.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision plans
  • 401(k) with employer match
  • Paid vacation, holidays, and sick time
  • Employee events
  • Wellness programs
  • Discounts on home, travel, entertainment, relaxation, mobile phone service, technology, airline and hotel stays, theater and theme park tickets, and restaurants
  • Training and learning opportunities
  • Career development and advancement opportunities
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