Manufacturing Field Service Technician 1

HOLT Group•Waco, TX

11d

About The Position

The Manufacturing Field Service Technician 1 performs basic assembly and installation of components by providing mechanical and electrical services that satisfy customer requirements and specifications and achieve departmental goals. The work may be performed independently with specific direction or as part of a team. The role is expected to model the company's mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. The position assists with assembly of custom genset and engine packages, removal and installation of parts, and assembly and disassembly of basic components. It communicates job progress, completes work to flat-rate time and rework standards, participates in required training, identifies safety and quality concerns, and maintains equipment, tools, and work areas. The technician also supports estimating and managing work-order or project costs, assessing and sourcing parts, and learning to plan engine and component assembly. Overtime may be required according to workload and customer needs. The role requires up to 75% travel, including frequent trips to branch sites and customer locations, and extended stays that may last three weeks or more. Work is regularly performed at a branch or customer site and may involve outdoor weather extremes, loud noise, chemicals, dust, steam, high-pressure water, rotating equipment, fuels, oils, electricity, and hot surfaces. Proper protective and safety equipment is required.

Requirements

High school diploma or equivalent required.
Valid driver’s license.
Ability to obtain a valid Commercial Driver’s License (CDL) and maintain an acceptable driving record.
Ability to travel up to 75%, including frequent travel to branch sites and customer locations, with extended stays that may last three weeks or more.
Ability to move materials or equipment weighing up to 80 pounds frequently.
Ability to stand, kneel, bend or crouch, climb, and work underneath vehicles or equipment, in cramped spaces, and at elevated locations.
Good manual dexterity, coordination, stamina, and ability to make precise finger movements to grasp, manipulate, or assemble small objects.
Ability to read, write, and understand information and exchange accurate information with others.
Ability to use computers, phones, and AV/video equipment.
Ability to work safely and adhere to lockout/tagout (LOTO) and other jobsite safety protocols.
Ability to select appropriate tools and equipment and operate hand tools, power tools, pneumatic tools, and mechanical repair equipment.
Ability to replicate tasks accurately, critically think, diagnose equipment and system problems, and follow logical troubleshooting procedures.
Clear verbal and written communication skills, organization, and time-management skills.
Ability to work independently and as part of a team, self-start, stay motivated, and organize work efficiently.
Willingness to learn to interpret and adhere to blueprints, diagrams, and schematics; low- to medium-voltage wiring systems; and fluid-control systems.
Knowledge of equipment and tools, common manufacturing materials, and proper fastener selection.
Commitment to participating in educational opportunities and ongoing development.

Nice To Haves

Up to two years of work-related skill, knowledge, or experience preferred.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes in alignment with the company’s vision, values, and mission.
Assist in assembling custom genset and engine packages to meet customer requirements and specifications.
Remove and install parts and disassemble and assemble basic components.
Communicate job progress to the supervisor.
Complete assigned jobs and tasks to meet flat-rate time and rework standards.
Complete assigned Technician Training Path courses, safety training, and soft-skills training opportunities.
Proactively recognize potential safety and quality issues.
Maintain company equipment, tools, and work areas in good, clean, and working order.
Work as part of a team to provide basic mechanical and electrical services that meet customer needs and departmental goals.
Demonstrate basic knowledge of estimating, planning, and controlling work-order and project costs.
Assess parts needs frequently and source or order parts as projects require.
Learn how to plan engine and component assembly.
Complete tasks at hand, including working overtime as required by workload and customer needs.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Maintain regular and punctual attendance.
Perform other duties as assigned.