Manufacturing Customer Service - Trainee

TENNMAX AMERICA, INC.•Vancouver, WA

1d•$20 - $22•Onsite

About The Position

TennMax America Inc. is a worldwide leader in electronic components for Aerospace and Military industries, and is headquartered in Vancouver, WA. We are looking for a dedicated, detail‑oriented candidate to join our manufacturing operations team. This role is essential to ensuring accurate order processing, clear communication, and seamless coordination between our customers and production teams, and it includes comprehensive on‑the‑job training. Candidates must be able to commute to our Vancouver, WA headquarters and work on‑site Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

Strong verbal and written communication skills
Ability to interact professionally with customers, suppliers, and internal teams
Positive attitude and eagerness to learn
Dependable, punctual, and team‑oriented
Comfortable asking questions and seeking guidance when needed
Proficiency with Microsoft Office (Outlook, Excel, and Word)

Responsibilities

Act as the primary customer contact for order inquiries, updates, and issue resolution
Enter, review, and manage customer orders within our ERP system with accuracy
Coordinate closely with manufacturing, scheduling, and shipping to plan production and meet delivery requirements
Monitor job progress and proactively communicate lead times, changes, or delays
Support customers with product information, order status updates, and documentation
Assist with various operational and administrative duties to ensure efficient workflow across departments