Manufacturer Collaboration Specialist

Parts Town•Plattsburgh, NY

10h•Hybrid

About The Position

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town likes to do things a little differently. They are looking for unique enthusiasm, high integrity, and courage to embrace change. They are proud that their workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. They are honored to be voted by their Chicagoland team as a Chicago Tribune Top Workplace for the last four years. As our Manufacturer Collaboration Specialist, you will be responsible for helping track down backordered items, confirm inventory levels for items needing to be expedited, and provide an overall world class customer experience for our internal teams and customers. In this position, you will also play a large role in contributing innovative solutions to streamline the way information is shared between partners, team members, and customers.

Requirements

All-star communicator and fluent in English (both written and verbal)
Demonstrate a passion for operations and supply chain management
Self-starter that thrives in a team environment
Confident using MS Office (Excel + Access especially)
Knack for identifying process improvements

Nice To Haves

Genius-level knowledge of original equipment manufacturer parts
Unique enthusiasm
High integrity
Courage to embrace change
Know a few jokes

Responsibilities

Maintain and grow strong and friendly relationships with our vendors
Resolve order inquires from our customers
Manage and track SKUs
Maintain Salesforce records of request requiring follow-up communication
Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies