Managing Director, Occupier Sustainability

Cushman & Wakefield•Chicago, IL

2d•$194,055 - $228,300

About The Position

The Managing Director, Occupier Sustainability leads operations and delivery, talent management, business development, and special projects. The role guides teams in delivering statements of work and exceeding client KPIs; improves processes and manages client relationships and business risks; and collaborates across business functions. It also supervises and develops on-account teams, supports recruitment and onboarding, and builds a community of practice. The position identifies and converts cross-selling opportunities, develops solutions for pursuits, leads sales pitches and RFPs, and strengthens market presence through industry engagement. Special projects may include market research and business planning, energy project delivery, engineering infrastructure program management, owner’s representative consulting, strategic planning with the CSO, acquisitions and partnerships, and technology development. The role also develops performance KPIs and reporting for executive leadership and refreshes processes and strategies to optimize resources, profitability, and client outcomes. The compensation range is $194,055 to $228,300. Cushman & Wakefield offers eligible employees benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work. Compensation may depend on factors including location, experience, qualifications, and collective bargaining coverage.

Responsibilities

Guide teams to deliver statements of work and exceed client KPIs.
Identify and eliminate inefficiencies, streamline delivery processes, and introduce innovations where possible.
Cultivate client relationships, handle escalations, and identify and manage business risks.
Build relationships and collaborate with project management, transactions, facilities management, procurement, and other business areas.
Supervise and mentor on-account teams; identify and nurture high performers; lead professional development and talent retention activities.
Develop a community of practice for knowledge sharing.
Collaborate on recruitment and hiring, build internal and external talent pipelines, and streamline onboarding.
Understand existing contract structures and identify and convert cross-selling opportunities.
Develop tailored pursuit solutions, lead sales pitches, and manage the RFP process end-to-end.
Reinforce the company’s market presence through targeted industry networking, conferences, and presentations.
Conduct market research, assess the competitive landscape, and identify opportunities and risks.
Develop and implement business plans for new growth pathways.
Manage and deliver energy projects.
Support engineering infrastructure program management and owner’s representative consulting.
Collaborate with the CSO on strategic plans and operational roadmaps.
Pursue acquisitions, industry partnerships, investments, and tools and technology development.
Develop business performance KPIs and reporting for executive leadership.
Review and refresh processes and strategies to optimize resource management, profitability, and client outcomes.