Managing Director, Child & Family Services

Casey Family ProgramsSeattle, WA
$192,100 - $259,900Hybrid

About The Position

Casey Family Programs, the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families, seeks a Managing Director, Child and Family Services (CFS). CFS provides direct services and tribal consultation to improve child safety and well-being and strengthen families. The Managing Director will report to the Executive Vice President (EVP) and provide strategic and operational leadership for Casey’s direct services field offices across multiple states. This role involves overseeing operations, community engagement, and local systems improvement efforts, supervising Senior Directors, and advancing policy and practice excellence. The position is crucial for achieving organizational objectives related to preventing foster care entry, reducing the number of children in foster care, ensuring permanency, and promoting child and family well-being.

Requirements

  • Master’s degree in Social Work, Human Services, Public Administration, or a related field from an accredited institution.
  • At least 15 years of progressive management experience in a public or private child welfare agency or other child- and family-serving system.
  • At least five years in senior leadership.
  • Demonstrated expertise in strategic planning, systems integration, systems change, community engagement, and collaborative partnership-building.
  • In-depth understanding of multi-state child welfare and child and family well-being systems.
  • Proven fiscal leadership, including experience developing and managing complex budgets, contracts, and related resources.
  • Demonstrated commitment to equity, respect for Tribal sovereignty, and respect for cultural, racial, and gender difference.
  • Ability to communicate and work effectively across differences with diverse populations, staff, and stakeholders.
  • Ability to work collaboratively and independently.
  • Ability to exercise sound judgment.
  • Strong organizational, analytical, critical thinking, and problem-solving skills.
  • Regular and reliable attendance is required.
  • Ability to work effectively in a high-pressure environment, manage stress and self-care.
  • Ability to perform computer-based work for extended periods.
  • Ability to lift and reach for light objects.
  • Ability to protect the confidentiality of sensitive information by following relevant policies and protocols.

Nice To Haves

  • Knowledge of prevention, foster care, permanency, kinship, transition, and clinical social work services within the child welfare system.
  • Experience working across state, county, and Tribal jurisdictions.
  • Strategic thinking.
  • Strong analytical and research skills.
  • Sound judgment.
  • A creative, self-starting approach.
  • Ability to establish and maintain positive working relationships with colleagues, senior leaders, and external partners.

Responsibilities

  • Provides strategic leadership, vision, and direction for all aspects of CFS direct services, including staff development, service delivery, practice improvement, resource allocation, budget oversight, facilities, and crisis and risk management.
  • Directly supervises Field Office Senior Directors to align workforce and other resources with CFS direct practice and organizational priorities.
  • Oversee the implementation of effective practice and quality assurance standards, through supervision of Senior Directors and program reviews. Ensures field offices adhere to policies and procedures and that staff receive appropriate training, coaching, feedback, and performance evaluations to support growth and leadership development.
  • Manages staffing and resource allocation across field office operations and serves as a steward of Casey’s financial resources. Manages budgets, contract negotiations, jurisdiction agreements, and related partnership issues in collaboration with Legal, and establishes and maintains relevant policies and procedures.
  • Builds and maintains strategic relationships with local jurisdiction leaders, community-based organizations, providers, and other stakeholders to advance policy and practice aligned with Casey Family Programs goals. Integrates system improvement and transformation efforts to support prevention, safe reduction of youth in foster care, permanency, and child and family well-being, and ensures local work aligns with organizational objectives and public policy.
  • Leads the development of CFS-wide initiatives through sponsorship and direct leadership of signature practice efforts designed to address service gaps, advance organizational goals, and support measurable results across CFS.
  • Leads collaboration with Indian Child Family Well-Being Program leadership to ensure work with Tribes and with American Indian and Alaska Native youth and families is integrated and supported within field offices and local strategic consulting efforts.
  • Provides senior leadership for Demonstration & Spread practice consultation, technical assistance, peer learning, and knowledge dissemination with local, regional, tribal, and state child welfare jurisdictions and private providers. Partners with Strategic Consulting Managing Directors and jurisdiction leaders to advance practice and policy improvement and to strengthen staff knowledge, skill, and expertise.
  • Builds strategic partnerships and represents Casey at local, regional, and national levels to influence child welfare practice and policy.
  • Serves as a strategic partner to the EVP of Child and Family Services and represents the EVP when appropriate.
  • Promotes internal collaboration, communication, and innovation across Casey.
  • Performs other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Accrual of 12 days of annual leave
  • 12 days of sick leave
  • 10 paid holidays per year
  • One personal holiday per year
  • Up to eight weeks of parental leave for the birth or placement of a child for adoption or foster care (for employees meeting tenure qualifiers)
  • Three-month sabbatical with pay (for employees meeting tenure qualifiers)
  • Opportunities for continued learning, training, and development
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