Tax Services, Managing Director

State Street•Boston, MA

22h•$170,000 - $267,500•Onsite

About The Position

State Street’s Tax Service team is looking for an experienced and dedicated leader to manage global tax reclaim filings across all markets and for all global clients. The role will require a strong understanding of custody tax concepts, with a need for broad and global custody tax withholding expertise. The role requires strong management of a global team, written and verbal skills, strong leadership and motivational skills, as well as highly proficient critical thinking and problem-solving skills. Activities range from engagement with tax offices, sub custodians, clients, internal processing leads, tax research teams and business units to facilitate the successful filing and collection of 200K+ reclaims annually.

Requirements

Excellent Communication Skills with ability to effectively run meetings, collaborate across global teams and functions, and present / discuss tax technical topics with clients, internal executives or other stakeholders.
Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work.
Ability to proactively identify potential issues and drive resolution.
Leadership and effective management skills
Strong critical thinking, problem solving, and decision-making skills
Strong commitment to developing and motivating staff; working across teams to build synergies
Strong executive presence
Supervisory experience required within a team environment.
An understanding of the financial services industry
Bachelor’s degree or higher
15+ years of Custody Tax experience in a custody and/or middle office environment
10+ years of experience managing staff of at least 5+ team members
Strong business sense and awareness of the key issues/risks within an income or tax operations environment
MS Office Proficient. ( Excel, Word, PowerPoint, Teams)

Responsibilities

Ensure all staff have clear lines of reporting, authority levels, objectives and progress is reviewed regularly in line with Company policy.
Develop effective working relationships and communications with staff and ensure that staff are motivated, continuously developed and supported.
Work within Income and Tax Ares in executing strategic direction of the function and operate within defined budgetary parameters.
Ensure that appropriate management information is produced and reviewed at appropriate intervals.
Participate in division wide working groups, tasks forces and projects as assigned.
Establish and monitor systems of control, limits of delegation and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively.
Ensure that all procedures are regularly reviewed and kept up to date.
Ensure any procedure gaps are addressed through the implementation of appropriate procedures and controls.
Identify and recommend process improvements in order to improve efficiency through the removal of redundant or non-value-added tasks.
Establish and oversee the development of a risk culture within the business and ensure business line accountability for risk management and measurement.
Support a culture of effective challenge to ensure appropriate governance.
Ensure the team delivers excellent client service.
Client facing support and escalation to resolve client or internal business units’ issues, questions, or concerns.
Serves as an SME speaking to details as required while managing multiple processes.
Work as a member of a global team – provide status, communicate issues, share ideas, and follow process for analysis, development, and support protocols.

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks