Managing Broker

Right at Home Realty•Toronto, ON

11d•CA$105,000 - CA$110,000•Onsite

About The Position

Right at Home Realty is Canada's largest independent brokerage, home to roughly 6,000 agents who build their businesses with us every day. Our job is to give them room to run and the support to grow, so they can focus on their clients while the rest just works. Right at Home Realty is part of myAbode, the AI-native company rebuilding the real estate back office from the ground up. myAbode runs the transaction platform behind the brokerage, processing 30,000+ deals a year, which means the people here get the stability and scale of an established brokerage with the tools, tech, and pace of a startup behind them. We're modernizing a traditional industry from the inside, and we're doing it in Canada.

Requirements

An active Ontario real estate license and a broker's license (RECO), in good standing.
7+ years in real estate, including real management or leadership experience.
Strong communication skills and a genuine people-person ability to build trust and remain calm under pressure.
Comfortable with technology and possessing a growth mindset, with the ability to learn new tools quickly.
Ability to multitask various projects while maintaining a friendly and professional demeanor.
Proficient in current technology with the ability to adapt to new technology.

Nice To Haves

Previous agent experience.
Sales experience and the ability to lead a sales meeting.
CRM experience (aptitude matters more than the specific platform).
Additional certifications/designations are an asset.

Responsibilities

Lead one of our branches, focusing on agent retention, growth, and support.
Manage agent accounts at scale, ensuring productivity and reducing churn.
Recruit new and experienced agents into the branch.
Handle complex deals, consumer complaints, and agent coaching.
Ensure the office operates compliantly, efficiently, and with adequate staffing.
Manage consumer and agent complaints, including RECO matters and interpersonal conflicts.
Promote the company and develop business within the area by investigating opportunities for community event participation.
Build an inclusive and positive culture within the community.
Organize and lead sales meetings, training presentations, and branch events.
Ensure all practices adhere to Company Policies and Procedures, Code of Ethics, and Code of Business Conduct.
Field complaints and requests professionally, working towards mutual outcomes.
Handle consumer and colleague complaints, including legal actions from RECO and Boards, with support from head office and corporate counsel.