Managers, Delivery Management

American Express • Phoenix, AZ

7d • $127,005 - $215,250 • Hybrid

About The Position

American Express Travel Related Services Company, Inc. seeks Managers, Delivery Management to drive technology product delivery across platforms, domains, and lines of business, mitigating against impediments and risks to ensure timely product delivery. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field.
• 5 years of progressively responsible experience with release planning, product delivery, and software integration across business units within the financial industry.
• 1 year of experience with Software design, development, testing, and implementation.
• 1 year of experience Driving product delivery using Agile, Kanban, and Scrum methodologies.
• 1 year of experience Managing impediments, risks, and dependencies to facilitate product releases.
• 1 year of experience with Agile rapid application development and CI/CD.
• 1 year of experience with API development.
• 1 year of experience with Apache Hadoop, Apache HBase, Bitbucket, Confluence, DB2, GitHub, Hive, Java, Jenkins, JIRA, JSON, JUnit, Maven, Microservices, PEGA Case Management Tool (Pegasystems), Oracle, Postman, Python, Rally, REST APIs, SOAP, Spark, Splunk, SQL Server, Sybase, Teradata, TOAD for Oracle.

Responsibilities

• Plan releases and set product development timelines, liaising with Product Management and Engineering teams.
• Prioritize release of new products across multiple lines of business.
• Facilitate software product development and testing, ensuring compliance with Software Development Lifecycle requirements.
• Align internal product delivery schedules with senior leadership and external stakeholders.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager