Consulting - Technology Consulting - TST - TSO - Manager - Multiple Positions - 1759515

EY • Seattle, WA

1d • Hybrid

About The Position

Ernst & Young U.S. LLP is hiring a Manager in its Technology Consulting, Technology Strategy & Transformation (TST), Technology Strategy & Operations (TSO) practice in Seattle, Washington. The role collaborates with clients to create technology-enabled business models and strategic visions for how technology can transform their businesses. It applies knowledge of technologies and concepts such as DevOps, cloud, Internet of Things, robotic process automation, and blockchain, and involves leading client interviews, research, financial analysis, and executive presentations.

The Manager supports complex IT transformation, design, assessment, optimization, and process-improvement engagements; applies frameworks to solve client technology problems; and works with EY technology and business consulting teams to develop transformation roadmaps and programs. The role also develops frameworks to assess costs and benefits and inform technology investment, resource allocation, asset utilization, and changes to technology processes or services. Internally, the Manager contributes to practice initiatives, thought leadership, methodologies, recruiting, training, and communities of practice.

The position manages and motivates diverse teams, monitors delivery of quality client services, maintains client relationships, and cultivates business-development opportunities. It is full-time, Monday through Friday, 40 hours per week, from 8:30 a.m. to 5:30 p.m. Travel of up to 60% is required, of which up to 50% may be international. EY describes its working model as hybrid, with most people in external client-serving roles expected to work together in person 40–60% of the time over an engagement, project, or year.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, Operations Science, Engineering, Finance, Accounting, Business, or a related field, plus 5 years of progressive post-baccalaureate related experience; alternatively, a master’s degree in one of these fields plus 4 years of related experience.
• At least 2 years of business technology or management consulting experience.
• At least 2 years of experience in at least 2 of the following areas: IT service management (incident, problem, change, configuration), IT asset management, software selection, solution architecture, application development, IT operations, packaged software management, cloud solutions, or data management and analytics or infrastructure.
• At least 2 years of business experience in at least 2 of the following areas: corporate strategy, competitive intelligence, mergers and acquisitions, corporate finance, supply chain, marketing, operations, human resources, or internal control.
• At least 2 years of experience with data and financial analysis, reporting, and financial costing.
• At least 2 years of experience presenting in writing and verbally to EVP- and C-level leaders.
• At least 2 years of experience leading and mentoring teams of at least 2 people.
• At least 2 years of experience managing project-team day-to-day activities, including assigning work, tracking schedules, and highlighting project risks using project-management tools.
• Ability to travel up to 60%, including up to 50% international travel, to serve client needs.
• Employer will accept any suitable combination of education, training, or experience.
• The qualified candidate must be a United States worker as defined by U.S. Department of Labor regulations at 20 CFR 656.3.

Responsibilities

• Collaborate with clients to create technology-enabled business models and strategic visions for technology-led business transformation.
• Coach leaders on positioning strategic visions and engage stakeholders at all levels to support proposed directions.
• Apply expertise in technologies and concepts such as DevOps, cloud, Internet of Things, robotic process automation, and blockchain.
• Lead client interviews, conduct research and financial analysis, and develop executive-level presentations for C-level leaders.
• Contribute to internal practice initiatives, including thought capital, methodologies, recruiting, training, and communities of practice.
• Support complex large-scale IT transformation, design, assessment, optimization, and process-improvement engagements.
• Analyze and apply leading frameworks to solve complex client technology problems.
• Collaborate with EY technology and business consulting practices to develop technology transformation roadmaps and drive transformation programs.
• Develop frameworks to evaluate potential costs and benefits and inform technology investment, internal allocation, use of technology resources and assets, and changes to technology processes or services.
• Manage and motivate teams with diverse skills and backgrounds, monitor progress, and deliver quality client services.
• Demonstrate technical capabilities and professional knowledge, maintain long-term client relationships and networks, and cultivate business-development opportunities.
• Manage project-team day-to-day activities, including assigning tasks, tracking schedules, and highlighting project risks using project-management tools.

Benefits

• Medical coverage
• Dental coverage
• Pension plan
• 401(k) plan
• Paid time off options, including flexible vacation, designated paid holidays, winter and summer breaks, personal/family care, and other leaves of absence
• Continuous learning and development
• Tools and flexibility to support individual impact
• Leadership insights, coaching, and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager