Business Consulting - Finance - GBS - Manager - Multiple Positions - 1757702

EY•Hoboken, NJ

3d•Hybrid

About The Position

Ernst & Young U.S. LLP is hiring a Business Consulting Manager in Finance Global Business Services (GBS) in Hoboken, New Jersey. The role helps clients design and implement next-generation operating models that integrate digital capabilities, strengthen cross-functional collaboration, and drive sustainable performance. The Manager works with engagement teams and global clients to assess, design, deliver, and enhance GBS and outsourcing models, and contributes to end-state GBS operating models across Finance, HR, IT, Procurement, Supply Chain, and Customer Operations. The role applies insights and leading practices across Consumer & Retail, Industrial Manufacturing, Technology, Media & Telecommunications, and Health & Life Sciences. The Manager oversees multiprocess transformation programs involving automation, analytics, and workflow technologies, including ServiceNow and other ecosystem alliances. The role manages day-to-day project execution and contributes to GBS methodologies, tools, sector-focused offerings, and internal perspectives on emerging trends such as AI-enabled services, global talent models, and enterprise service management. The position also involves leading and motivating diverse teams, monitoring progress to deliver quality client services, maintaining client relationships, and cultivating business development opportunities. This is a full-time position with a Monday–Friday schedule of 40 hours per week, 8:30 a.m.–5:30 p.m. Travel of up to 80% is required, including potentially 20% international travel. EY describes its working arrangement for most external client-serving roles as a team-led, leader-enabled hybrid model, with in-person work expected 40–60% of the time over an engagement, project, or year.

Requirements

Bachelor’s degree in Business, Operations, Finance, Accounting, Statistics, Economics, Engineering, Management Information Systems (MIS), or a related field, plus 5 years of progressive post-baccalaureate work experience in professional services or industry; alternatively, a Master’s degree in one of those fields or a related field plus 4 years of work experience in professional services or industry.
At least 4 years of experience providing finance-function advisory services in finance operating model design, performance management, shared services design and implementations, and/or outsourcing advisory.
At least 4 years of combined experience supporting or managing Finance Transformation and/or ERP-related initiatives.
At least 4 years of experience leading finance teams and finance workstream delivery, and managing finance professionals on GBS projects, including providing constructive on-the-job feedback and coaching.
At least 4 years of experience designing process architectures, governance models, service catalogs, and organizational structures.
At least 3 years of experience managing multiprocess transformation programs leveraging automation, analytics, and workflow technologies, including ServiceNow and other ecosystem alliances.
At least 3 years of experience supporting transitions, migrations, and change management across global delivery models.
At least 3 years of experience working with digital teams to integrate AI, RPA, data platforms, and intelligent workflows.
At least 3 years of experience conducting maturity assessments and developing roadmaps aligned to enterprise priorities.
At least 3 years of experience developing service management frameworks, including SLAs/OLAs, dashboards, and continuous improvement tools.
At least 4 years of experience managing time, budgets, and GBS project risk.
Must be a United States worker as defined by U.S. Department of Labor regulations at 20 CFR 656.3.
Employer will accept any suitable combination of education, training, or experience.
Ability to travel up to 80%, including potentially 20% international travel, to serve client needs.

Responsibilities

Partner with global clients and engagement teams to assess, design, deliver, and enhance next-generation GBS and outsourcing models.
Contribute to end-state GBS operating models across Finance, HR, IT, Procurement, Supply Chain, and Customer Operations.
Apply insights and leading practices across Consumer & Retail, Industrial Manufacturing, Technology, Media & Telecommunications, and Health & Life Sciences.
Manage multiprocess transformation programs leveraging automation, analytics, and workflow technologies, including ServiceNow and other ecosystem alliances.
Manage day-to-day project execution, ensuring quality, timelines, and client engagement.
Contribute to GBS methodologies, tools, and sector-focused offerings.
Contribute internal perspectives, content, and insights on emerging GBS trends, including AI-enabled services, global talent models, and enterprise service management.
Manage and motivate teams of professionals with diverse skills and backgrounds.
Monitor progress to consistently deliver quality client services.
Maintain long-term client relationships and networks.
Cultivate business development opportunities.

Benefits

Medical coverage
Dental coverage
Pension plans
401(k) plans
Paid time off options, including flexible vacation, designated paid holidays, winter/summer breaks, and personal/family care leave
Other leaves of absence to support physical, financial, and emotional well-being
Continuous learning and development
Tools and flexibility to make an impact
Leadership insights, coaching, and confidence-building
Diverse and inclusive culture