Manager - Katana

Innovative Dining Group•West Hollywood, CA

1d•Onsite

About The Position

A Restaurant Manager provides ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.

Requirements

Ability to provide verification of legal right to work in the United States.
Must be twenty-one (21) years of age or older.
3 years of previous and relevant experience in a high-end, high-volume restaurant.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, training materials, and procedure manuals.
Ability to communicate effectively with co-workers and guests.
Ability to perform basic mathematical functions as relates to the essential functions of the job.
Ability to carry out detailed and written and/or oral instructions.
Ability to problem solve in standardized situations.
Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
Must have upon hire a valid Food Handler Card and a valid Alcohol Awareness Training Certificate.

Nice To Haves

Knowledge of Japanese cuisine is a plus!

Responsibilities

Have an extensive knowledge of our restaurant’s food offerings and beverage program
Possess a strong familiarity with food service regulations and proper food handling procedures
Demonstrate strong operational skills and impeccably high standards of service
Assist the General Manager with staffing, training and development for all hourly front-of-house employees
Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
Reinforce company rules at all times, including uniform, grooming and timeliness of employees
Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff
Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements
Aid the General Manager in investigating and resolving guest complaints
Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency
Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
Be a creative thinker who can run the restaurant while generating new sources of revenue
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality