Manager (Court Processing Center)-1253

Hillsborough Clerk of Court & Comptroller•Tampa, FL

14d•Onsite

About The Position

Under general direction, the Manager oversees operations for an assigned functional area, including administrative and operational functions for clerical, technical, and professional activities. The role ensures compliance with applicable federal, state, and local regulations and evaluates workflow, productivity, and resource allocation. Responsibilities also include interpreting and applying statutes, rules, policies, administrative orders, and procedures; supporting fiscal functions; preparing mandated reports and performance measures; managing department-level system projects and training; and performing human resources functions such as hiring, training, performance management, discipline, and employee relations. The role may perform duties normally handled by subordinate fiscal, financial, or clerical staff. The position is fully on-site in a dynamic environment that requires responsiveness to changing organizational goals, priorities, and needs. The position is classified as unclassified and at-will, serving at the pleasure of the Clerk. The listed career path is Manager, Director, Chief.

Requirements

Associate degree and five years of recent, relevant work experience, including personnel management duties such as supervision, training, hiring, discipline, counseling, performance evaluations, and recommendations concerning transfers, promotions, and employee separation; or an equivalent combination of education, training, and experience.
Knowledge of English grammar, spelling, arithmetic, and legal terminology.
Knowledge of the functions, services, procedures, and regulations of the assigned area and ability to perform related specialized tasks.
Knowledge of and ability to implement records maintenance, retention, and destruction policies and procedures.
Knowledge of budgetary procedures and controls.
Knowledge of and ability to apply management principles.
Basic project-management skills and ability to multitask while achieving project goals.
Knowledge of and ability to interpret laws, rules, statutes, and regulations governing the Clerk’s Office.
Ability to use initiative and sound judgment.
Ability to use computer systems, software, and office equipment.
Ability to support and promote alignment with the Clerk’s strategic plan, goals, and vision.
Ability to recruit, select, develop, retain, coach, counsel, and mentor staff.
Excellent oral and written communication skills, including presenting comments and recommendations clearly and concisely and interacting with staff at all organizational levels and the public.
Ability to develop solutions using new methods and processes.
Ability to prepare and maintain records and reports.
Ability to schedule, assign, monitor, review, and evaluate the work of others.
Ability to demonstrate leadership and teamwork and maintain a positive work environment.
Applicants must provide transcripts, a diploma, or certifications demonstrating minimum qualifications unless substituting equivalent direct experience for the education requirement.

Responsibilities

Manage day-to-day operations of the assigned functional area and coordinate and administer programs and resources.
Review and act on administrative and operational matters.
Help develop work standards, guidelines, goals, objectives, policies, and procedures; guide, train, motivate, and evaluate staff and initiate corrective action when needed, including termination.
Evaluate staff workflow and productivity using statistical and other tracking models.
Assess staffing needs, identify shortfalls, and support effective personnel selection, training, and assignment.
Maintain working relationships with other departments, agencies, and stakeholders and provide feedback to support effective communication and services.
Assist with creating, monitoring, and updating the departmental budget; the position has no direct budget approval responsibility.
Ensure proper use and custody of Clerk’s assets.
Supervise subordinate staff, monitor performance, address day-to-day problems, and provide personnel counseling.
Perform personnel management duties, including supervising, training, hiring, discipline, counseling, performance evaluations, and recommendations concerning transfer, promotion, and separation.
Assist with designing and updating departmental procedures and advise staff about new or revised procedures and their implementation.
Recommend and establish modifications to business processes and ensure their implementation.
Monitor workflow, data accuracy, and work quality; maintain statistical reports; and develop or improve controls, reports, and systems to support compliance and operational effectiveness.
Help define, compile, and evaluate departmental performance measures and outputs.
Help establish goals, objectives, and timetables consistent with governing authorities and the Clerk’s strategic plan.
Review current and revised laws, ensure compliance, and recommend procedures and methods for implementation.
Participate in planning, implementation, testing, and operational evaluation of new or modified automated processing and data-management systems, and conduct other assigned projects.
Provide oversight and direction in responding to inquiries from the public, departments, agencies, and stakeholders.
Attend seminars and training to stay current on technology, trends, legal duties, and requirements relevant to the assigned area.
Work overtime, weekends, and holidays as required by responsibilities and staffing needs.
Perform other duties as needed, including duties performed by subordinate fiscal, financial, and clerical staff.