Manager - Gastroenterology and Hepatology

Mayo Clinic•Scottsdale, AZ

About The Position

The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The role requires strong leadership, operational, and process-improvement capabilities and plays a pivotal part in managing teams and service lines while embodying Mayo Clinic values. The Manager leads teams in operationalizing the vision, executing goals and outcome-based objectives, and contributing to priorities and action plans. The role supports strategic alignment and transparent communication between staff, supervisors, and leadership; develops external relationships; builds engaged, high-performing teams; and coaches and mentors staff. The Manager provides operational leadership, coordinates staffing and workflows, drives process improvement and service excellence, and leads multidisciplinary projects using financial analysis and data-driven decision-making. The role also promotes innovation and continuous learning, manages budgets and resources, implements business plans, and supports sustainable growth through an understanding of healthcare, education, and research finance models. Visa sponsorship is not available. This position is not eligible for the F-1 OPT STEM extension.

Requirements

Master’s degree with at least 1 year of relevant experience, or bachelor’s degree with 5 or more years of relevant experience.
Operational experience demonstrating competency in leadership, management, operations, finance, communication, and change-management methodologies.

Responsibilities

Lead and manage the team in operationalizing the vision and executing goals and outcome-based objectives.
Contribute to developing priorities and action plans.
Serve as a liaison between front-line supervisors and staff and leadership to support strategic alignment, staff engagement, and transparent two-way communication.
Develop external relationships in support of Mayo Clinic goals and objectives.
Create and foster high-performing, engaged teams aligned with a culture of safety and Mayo Clinic values.
Lead and mentor the team through new and changing situations; manage performance and difficult conversations with compassion and respect.
Embed equity, inclusion, and diversity principles in hiring, staff development, and coaching.
Coach, mentor, and develop direct reports and other allied health staff to foster engagement, lifelong learning, and professional growth.
Lead operational excellence, implementation, and staff engagement.
Apply operational knowledge, critical thinking, sound judgment, and problem-solving in an integrated, matrixed environment.
Manage staff assignments to meet fluctuating workload and business needs.
Drive operational execution with pace and urgency; coordinate and direct staff to support smooth, efficient operations.
Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
Facilitate quality, safety, regulatory, and service excellence.
Manage projects and lead multidisciplinary teams, including financial analysis, problem-solving, and data-driven decision-making.
Continuously learn about emerging technologies and develop data literacy for departmental and organizational benefit.
Use forward-thinking and trend analysis to anticipate future needs and opportunities; encourage new approaches and business agility.
Apply business acumen and financial rigor in managing financial results; assist with the area budget.
Manage strategic growth, including staffing and other resources.
Implement, manage, and operationalize business plans and deliverables.
Represent and communicate big-picture thinking with business partners and stakeholders.
Support effective decision-making and long-term sustainability through understanding healthcare, education, and research finance models and revenue drivers.