Manager (Location or Branch)

SLC Public Library•Salt Lake City, UT

About The Position

The Manager plays a critical leadership role in delivering library services by inspiring, fostering, and maintaining high-performing teams. The role collaborates with staff to advance the Salt Lake City Public Library’s mission and achieve the objectives of its Strategic Roadmap. The position may evolve in response to organizational needs and strategic priorities. The Manager oversees staff, customer service, community partnerships, decision-making, teamwork, and the operation of an assigned library location or branch. Responsibilities include supporting the Library’s mission and brand, representing the location on the Library Management Team, maintaining the facility and equipment, and preparing and managing the annual location budget. The role is based in a library environment and requires a full-time schedule of 40 hours per week, including evenings and weekends. The minimum salary is $39.72 per hour or $82,617.60 per year, depending on qualifications. The position reports to the District Manager.

Requirements

Master’s Degree in Library Science from an ALA-accredited program, five years of progressively responsible library-related experience, and two years of supervisory or management experience; or an equivalent combination of education and experience.
Demonstrated leadership, mentoring, and staff-guidance skills, including helping teams use their time effectively to deliver and improve services.
Ability to create a healthy, positive work environment that supports open communication and collaboration.
Demonstrated commitment to developing and contributing to an inclusive and equitable work environment.
Demonstrated commitment to integrating cultural competency practices into daily work.
Ability to work effectively with people from diverse backgrounds.
Excellent written and verbal communication and presentation skills, including skill with group and team dynamics.
Project management experience, including planning and evaluation, budget management, scheduling and monitoring, coordinating multiple projects, and project communications; ability to use technology to plan, communicate, deploy, and evaluate multiple projects simultaneously.
Ability to assess, recommend, and implement improved policies, processes, and procedures related to the area of responsibility.
Ability to use data to make decisions about location needs.
Ability to establish and maintain positive working relationships with staff, other managers, community members, and the public.
If travel is required for library purposes, must have transportation; anyone using a personal vehicle must maintain state-required insurance.
Must be able to lift and carry library materials weighing up to 50 pounds and push and pull library carts.
Must have good hand mobility and coordination.

Nice To Haves

Spanish and/or other non-English language skills.
Experience with library operations, programs, and services.
Experience with library computer systems, databases, software, and commonly used technology and applications.
Advanced knowledge in an area of expertise, such as children’s, teens, art, or foreign language collections.

Responsibilities

Lead change and help staff develop agility and resilience, connect with a vision, and collaborate in a changing environment.
Foster effective working relationships with staff, patrons, volunteers, vendors, and community partners; complete assignments professionally and on time.
Create and model high-quality customer service; provide accurate policy interpretation and information about library resources, services, and events; improve customer-service processes and resolve difficult interactions.
Build and support a high-performing staff team, make hiring decisions, allocate resources, train and evaluate employees, set goals, motivate staff, and coach, counsel, or discipline employees as needed.
Establish team and committee processes, workflows, and scope; identify and implement efficiencies; recommend training and support employees’ professional goals.
Communicate and promote library services, the Library’s brand, its mission, Strategic Roadmap, system-wide goals, and measures; act as a liaison between management and staff.
Develop relationships with community leaders, understand local demographics and needs, and collaborate with Service Coordinators on relevant partnerships, programs, and services.
Evaluate services, prioritize projects, and allocate resources to meet organizational and community needs.
Make informed decisions using quantitative and qualitative data, consider multiple perspectives, implement decisions, and evaluate results.
Represent the assigned department or branch on the Library Management Team, contribute to discussions on initiatives, policy changes, and operations, and support Services Coordinators and other Library teams.
Maintain the library facility and equipment, recommend improvements, address or report maintenance issues, and oversee opening, closing, and building security duties.
Prepare the recommended annual budget for the assigned location and monitor and approve expenditures to ensure responsible and equitable use of public funds.
Maintain professional knowledge and skills through professional reading, webinars, training, and conferences.
Perform other duties as assigned.