Manager, Workforce Planning

GDG on Campus | University of Sydney•Darlington, SC

1d•A$126,065 - A$142,171•Onsite

About The Position

The Manager, Workforce Planning provides strategic leadership of workforce planning and operational coordination within a large student services environment. Working across a complex portfolio, the role drives demand-based resourcing, optimises rostering approaches, and delivers insights that inform senior decision-making. This is a key role influencing workforce strategy to support consistent, high-quality service delivery and operational performance.

Requirements

Demonstrated experience in workforce planning, rostering, and operational leadership in a complex environment.
Proven ability to develop and implement workforce strategies using data, analytics, and demand-driven models.
Experience managing cross-functional budgets, financial forecasting, and workforce-related expenditure.
Strong understanding of student administration processes and systems within a tertiary environment.
Experience leading reporting and analytics functions to support strategic decision-making.
Relevant tertiary qualification or an equivalent combination of training and experience.
Unrestricted work rights in Australia for the duration of this employment.
Successful completion of all pre-employment or background checks required for the role.
Declaration regarding investigation for, or engagement in, sexual harm or gender-based violence.

Responsibilities

Work closely with senior stakeholders and operational leaders to align workforce strategy with service demand.
Lead portfolio-wide workforce planning, including rostering strategy and resource optimisation.
Oversee scheduling and operational support services to ensure consistency, quality, and efficiency.
Deliver advanced reporting and analytics to inform strategic and operational decision-making.
Manage workforce-related financials including budgeting, forecasting, and expenditure oversight.
Lead continuous improvement initiatives to enhance workforce planning processes and service delivery.