Mgr, Maintenance I

Amgen•Holly Springs, NC
•$108,639 - $146,983

About The Position

The Manager Work Order Administration CMMS Process Owner will join Amgen’s Facilities & Engineering team in Holly Springs, North Carolina, to help design, build, commission, and qualify equipment and systems for a new drug-substance biomanufacturing facility. The role partners closely with Corporate Engineering and site functions and develops subject matter expertise to support operations at start-up. The position is responsible for equipment maintenance planning and scheduling teams, CMMS data administration and integrity, and delivery of maintenance metrics. It ensures compliant work planning and efficient scheduling across multiple craft disciplines, while keeping CMMS work records and asset data accurate and inspection- and audit-ready. The position reports to the Director of the Amgen North Carolina Facilities & Engineering group.

Requirements

  • Previous managerial experience directly managing people and/or leadership experience leading teams, projects, or programs, or directing the allocation of resources.
  • Doctorate degree; or a master’s degree and 3 years of Maintenance and CMMS experience; or a bachelor’s degree and 5 years of Maintenance and CMMS experience; or an associate degree and 10 years of Maintenance and CMMS experience; or a high school diploma/GED and 12 years of Maintenance and CMMS experience.

Nice To Haves

  • Bachelor’s degree in Engineering or another technical field.
  • 3+ years’ experience in the military, engineering, or maintenance.
  • 2+ years of direct management experience.
  • 2+ years in a regulated industry such as pharmaceutical or biotechnology.
  • Extensive knowledge and experience with electro-mechanical equipment and associated maintenance practices.
  • Demonstrated skills, knowledge, and experience using a computerized maintenance management system.
  • Ability to work with Microsoft Excel and Brio or other data-query software.
  • Proven troubleshooting, problem-solving, and investigational skills.
  • Demonstrated interpersonal and facilitation skills and ability to work in a collaborative, team-based environment.
  • Ability to work with minimum direction.
  • Ability to manage multiple tasks and effectively set priorities.

Responsibilities

  • Provide leadership, coaching, and technical expertise to planners/schedulers and CMMS Data Coordinators to establish the Asset Maintenance program and strategy as commissioning and qualification data is confirmed and uploaded.
  • Lead the Central Inventory (equipment spare parts) program in collaboration with the Internal Service Provider as part of the site’s MRO process.
  • Identify continuous-improvement opportunities, recommend solutions, and manage initiatives to improve planning and scheduling accuracy and adherence and the overall asset management program.
  • Collaborate with customers and support groups on preventative maintenance activities, on-time completion, and management of the aging work-order backlog.
  • Collaborate with corporate network groups to improve planning and scheduling performance and CMMS functionality to meet business needs.
  • Provide direct supervision and oversight of work-order safety programs and planning procedures.
  • Ensure planning is carried out in accordance with cGMP requirements and specifications.
  • Ensure high resource utilization and maximize staff productivity.
  • Provide support outside normal working hours when needed, including nights, weekends, and holidays.

Benefits

  • Full support and career-development resources to expand skills, enhance expertise, and maximize potential.
  • A diverse and inclusive community of belonging where teammates are empowered to contribute ideas and act.
  • Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits; compensation and benefits are rated above 4 stars out of 5 on Glassdoor.
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