Manager, Web & Mobile Delivery

TVO•Toronto, ON

11h•Onsite

About The Position

TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform and educate Ontarians of all ages. TVO is an agency of the Ontario Ministry of Education. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontario’s curriculum. TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors. At TVO, we deliver services that impact the lives of Ontarians through in-depth current affairs journalism, documentaries and learning-focused digital content. The Manager, Web Development, will lead a team of software developers to build, enhance, and support TVO’s web and mobile applications. If you’re an experienced people leader with a strong track record delivering modern web platforms and you’re motivated by public impact, we’d love to hear from you.

Requirements

5+ years of professional software engineering experience across coding, architecture, and systems design, with a track record delivering complex software.
3+ years leading full-stack development teams (10+ developers) in an agile environment, with demonstrated people leadership (coaching, feedback, performance management) and ownership of delivery outcomes.
Bachelor’s degree in computer science, computer engineering, or a related discipline (or equivalent practical experience).
Strong computer science fundamentals, including object-oriented design, data structures, algorithms, and system design.
Solid understanding of software design and architecture principles (e.g., n-tier architectures, microservices).
Experience building large, public-facing websites and services using modern web technologies (HTML, CSS, JavaScript), frameworks such as React or Angular, and APIs (REST and/or GraphQL).
Strong knowledge of leading content management systems (CMS) and experience platforms (e.g., Contentful, OpenText TeamSite, Adobe AEM, Drupal).
Working knowledge of SEO, cross-browser compatibility, and web accessibility standards, including AODA compliance.
Hands-on experience designing and building software in at least one modern programming language (e.g., Java, C#, C/C++, Ruby, Python, or JavaScript).
Experience with AWS Cloud and applying AI/ML capabilities.
Experience with CI/CD pipelines, automated deployments, and release engineering practices.
Experience building and operating large-scale, distributed systems (high availability, scalability, resilience).
Operational excellence mindset, including production readiness, incident learning, and continuous improvement.
Program/project leadership experience, including planning, execution, and stakeholder communication.
Excellent written and verbal communication skills, with the ability to explain complex technical topics, align stakeholders, and influence decisions.
Ability to manage multiple priorities in a fast-paced environment and adapt to evolving requirements.
Demonstrated ability to lead through change and adapt ways of working as needs evolve.
Strong product and business orientation, with comfort using data to guide trade-offs.
TVO’s values of Excellence & Innovation, Ownership, Collaboration, Trust, and Respect.

Responsibilities

Partner with Product, UX/Design, and other stakeholders to align on goals and priorities, communicate trade-offs, and ensure delivery supports TVO’s mandate and strategic direction.
Own the end-to-end development of TVO’s digital products, from technology stack choices to architectural design to code structure to end-user experience.
Oversee portfolio execution, balance multiple workstreams, manage budget and resourcing, define and track goals, and proactively manage risks and dependencies.
Set and uphold engineering standards and best practices (e.g., code reviews, testing, CI/CD, and accessibility), raising the bar for performance, reliability, security, and maintainability.
Ensure solutions meet security, resilience, and performance requirements.
Lead agile development practices, partner on planning and prioritization, keep the backlog healthy, remove impediments, manage risks and dependencies, and continuously improve how the team delivers.
Balance near-term delivery with long-term sustainability by actively managing technical debt.
Improve SDLC and CI/CD practices to increase developer velocity and reduce operational toil leveraging AI-assisted accelerated development with well-defined guardrails.
Collaborate across teams (e.g., Cloud Infrastructure, Security, Data/Analytics, Operations) to drive scalable, reliable solutions.
Develop and support your team through coaching, regular 1:1s, timely feedback, and clear growth plans aligned to individual goals.
Build and scale a high-performing team through hiring, onboarding, and talent planning.
Influence decisions across peer teams and leadership to align on priorities and deliver shared outcomes.
Stay current on technology and digital delivery trends in education and media and apply learnings to improve our platforms and ways of working.