Manager, Volunteer Engagement

American Red Cross • Statewide, NC, CT

2d • $80,000 - $93,000

About The Position

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!

Requirements

• Bachelor's degree required or equivalent combination of work experience and education.
• Minimum of 5 years of related experience.
• Minimum of 3 years of supervisory or management experience.
• Experience managing teams virtually and maintaining partnerships remotely is vital.
• Excellent organizational skills and ability to effectively implement programs.
• Ability to work on a team.
• Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately.
• Must have the ability to work independently while developing a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors.
• Excellent oral and written communication skills, including training, presentation and negotiating skills.
• Ability to travel to field offices and events.

Responsibilities

• Establish high performing staffing and volunteer-placement models with a culture in which volunteers and staff work interdependently to achieve the mission of the American Red Cross. Responsible for management of a team which may include hiring, assigning work, coordinating, training, coaching, evaluating and managing performance of staff and volunteers. Develop, implement and/or expand effective staff and volunteer programs and services.
• Implement and execute creative plans, strategies and methods, with particular attention to diversity and inclusion goals, in alignment with organizational strategic plans and in support of assigned programs and services. Oversee efforts to ensure availability of a sufficient pool of regulated and non-regulated volunteer staff to maintain efficient operations. Ensure goals are set, monitored and realized including attainment of national standards, in area of responsibility.
• Conduct needs assessment with internal partners to determine opportunities, develop and execute plans for reaching objectives and meeting operational needs.
• Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners in order to maximize involvement, efficiency and institutionalization of volunteer support.
• Evaluate effectiveness of programs or services and ensure accurate and timely reporting of all assigned metrics to management. Monitor outcomes and results to reinforce organizational accountability.
• Research new and effective ways to utilize volunteers to support initiatives. Drive change management initiatives. Identify and implement process and performance improvements to enhance operational success. Provide input on strategy implementation and execution of national programs as necessary.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager